In India, the Passport Seva Kendra (PSK) plays a vital role in the issuance and processing of passports. Passport seva initiative was launched to improve the experience of people applying for passports and to streamline the process. PSK provides various services related to passport issuance, including the issuance of fresh passports, reissue of passports, renewal of passports, and police clearance certificates. In this article, know everything about PSK, from its purpose to the application process and beyond.
What is a Passport Seva Kendra?
PSK full form is Passport Seva Kendra, a network of passport service centres established by the Government of India under the Passport Seva Project. These centres aim to streamline the passport application and issuance process, ensuring efficiency and accessibility for Indian citizens.
What is the role of a Passport Seva Kendra?
PSK functions as a central hub where passport seekers can access essential services, receive support, and trust in the reliability and security of the passport issuance process. PSK plays a crucial role in the passport application process by:
- Processing passport applications swiftly and efficiently.
- Handling various passport services, including issuing new passports, renewals, and miscellaneous services.
- Conducting thorough document verification and interviews to ensure the accuracy and authenticity of information provided by applicants.
- Offering comprehensive assistance and guidance to applicants throughout the application process, addressing queries and concerns.
- Upholding stringent security measures to safeguard the integrity of passport issuance procedures, mitigating risks of fraud or misuse.
Also, read about: Diplomatic passport
How to get an appointment at Passport Seva Kendra (PSK)?
After filling up the application form on the Passport Seva Kendra website, you can schedule an appointment online on the portal. Follow the below steps to get an appointment at PSK:
• Choose PSK Location
You will receive a list of Passport Seva Kendra location. Select the desired Passport Seva Kendra location for your appointment.
• Select date and time:
Check available slots and choose a suitable date and time for your visit.
• Confirm appointment
After selecting the appointment slot, confirm your appointment details and proceed to book. Pay the fee online.
Read about tatkal passport process
Types of passport offices in India
To get a passport you need to know about the different offices across India which are issuing a passport. Below are the different types of passport offices in India.
1. Passport Seva Kendra (PSK)
Passport Seva Kendra are the primary passport offices in India. They are conveniently located across the country and offer a wide range of passport-related services.
2. Post Office Passport Seva Kendra (POPSK)
These are smaller passport offices located in post offices. They provide basic passport services, such as passport applications and renewals.
3. Regional Passport Office (RPO)
The highest authority for passport issuance in a particular region. They oversee the operations of PSKs and POPSKs within their jurisdiction and handle complex passport cases.
How to check appointment availability at Passport Seva Kendra?
To check appointment availability at Passport Seva Kendra (PSK):
- Visit the official Passport Seva website.
- Click on the "Applicant Home" tab.
- Select the option for "Schedule Appointment."
- Choose the desired Passport Seva Kendra location.
- Enter applicant details and preferred appointment date.
- Check for available slots.
- If slots are unavailable, try different dates or nearby centres.
- Once a suitable slot is found, book the appointment and confirm.
Read more: Passport online appointment
How to apply for passport online through Passport Seva Kendra (PSK)?
To get your passport hassle-free, apply online through Passport Seva Kendra website in just a few simple steps. Here is how:
- Visit the Passport Seva website and register your account.
- Fill in the online application form with accurate details.
- Choose your nearest Passport Seva Kendra for document verification.
- Schedule an appointment for a visit.
- Submit necessary documents and undergo biometric verification.
- Track your application status online.
Also, read about: e-Passport
How to apply passport through Passport Seva Kendra offline?
If you wish to make an appointment offline, then follow the below steps:
• Download application form:
Obtain the passport application form from the Passport Seva website or collect it from a nearby Passport Seva Kendra (PSK) PSK.
• Fill in the details:
Complete the application form with accurate personal and passport-related information.
• Attach documents:
Gather and attach the required documents as specified in the application guidelines.
• Visit the PSK:
Visit the selected Passport Seva Kendra during working hours and submit your application along with the necessary documents.
Read more: Documents required for Indian Passport
How to check the passport application status online on Passport Seva Kendra website?
To track your passport application status, search for passport seva tracking on the search engine and visit the Passport Seva Kendra website. Below are the steps to track your passport application status online.
• Log in to the portal:
Visit the Passport Seva website and log in to your account using your credentials.
• Navigate to status tracking:
Find the 'Track Application Status' section on the portal.
• Enter application details:
Input your application reference number or passport file number to check the status.
• View the status:
Once entered, you will be able to view the real-time status of your passport application, including processing stages and expected delivery date.
Also, read about: Change of address in passport
How to check the passport application status offline at Passport Seva Kendra?
To check the passport application status offline, you can:
• Visit the Passport Seva Kendra (PSK):
Head to the Passport Seva Kendra where you submitted your application.
• Inquire at enquiry counter:
Approach the enquiry counter and provide your application details to inquire about the status.
• Receive the update:
The staff will provide you with an update on the current status of your passport application.
Also, read about: Police verification for passport
Steps to follow on appointment day at Passport Seva Kendra (PSK) office
Follow these steps for a smooth passport process in India:
- Arrive on time at your designated Passport Seva Kendra. When you arrive at the gate, you need to show the appointment receipt for entry.
- Carry all required documents in original and photocopies.
- Queue up for document verification and biometric scanning.
- Await your turn for application submission. You will have to walk-in to three counters A, B, and C for completing the application process.
- Meet with the Passport Officer for verification and processing.
- Receive an acknowledgment receipt and tracking details.
Passport Seva Kendra (PSK) counters: Functions
You will be given a token number that will display on the monitor whenever it’s your turn. Follow this quick guide to understand the further process at the PSK counters:
Passport Seva Kendra Counter A:
- At this counter, undergo biometric scanning for identity verification.
- Present your documents for thorough scrutiny.
- You will get a printout of the personal data you provided, which must be carefully reviewed and signed. Additionally, the confirmed data will be uploaded to the portal.
Passport Seva Kendra Counter B:
- Submit your application form and necessary documents. Your original documents will also be authenticated at this counter.
Passport Seva Kendra Counter C:
- At this counter, the passport application will either be approved or rejected.
- An 'Approved' status indicates that the passport has been authorised.
- The status of police verification, whether it is required or not, will also be determined by the PSK counter.
Passport Seva Kendra (PSK) exit counter
Upon leaving, applicants will receive an ‘Acknowledgement Letter’ at the exit counter. This document should be kept safe as it serves to track the application status.
Also, read about: Non-ECR passport
What are the other services you can avail on the Passport Seva Kendra website?
On the PSK website, besides passport-related services, individuals can also avail themselves of other essential services like:
1. Police Clearance Certificate (PCC)
This certificate is often required for various purposes such as employment, immigration, or visa applications. Applicants can apply for a Police Clearance Certificate through the website by filling out the required forms and scheduling an appointment at their nearest Passport Seva Kendra for document verification and biometric data submission.
2. Identity Certificate
This certificate is issued to individuals who are Indian citizens but do not possess a passport and require proof of identity for specific purposes like travel to certain countries or for obtaining visas. Applicants can apply for an Identity Certificate online by submitting the necessary documents and scheduling an appointment at a Passport Seva Kendra for verification.
These additional services streamline the process for individuals needing various documents related to identity and travel, offering convenience and accessibility through the Passport Seva Kendra website.
Things to remember before the appointment day at the Passport Seva Kendra office
Before the appointment day at the Passport Seva Kendra (PSK) office, it's crucial to:
- Ensure all required documents are in order, including application forms, identity proof, and address proof.
- Double-check appointment details, including date, time, and location.
- Arrive well-prepared with photocopies of documents, photographs, and any additional requirements specified.
- Review and understand the application process and necessary fees.
- Dress appropriately and arrive on time to avoid delays.
- Familiarise yourself with PSK rules and regulations.
- Keep essential contact numbers and reference IDs handy.
- Be patient and cooperative during the verification process.
- Follow all instructions provided by PSK staff.
- Maintain calmness and readiness to address any queries or concerns promptly.
Conclusion
In conclusion, Passport Seva Kendra plays a crucial role in ensuring efficient and accessible passport services for Indian citizens. From processing applications to providing assistance and guidance, PSKs are dedicated to simplifying the passport issuance process. Whether applying online or offline, PSKs are committed to serving applicants and facilitating hassle-free travel experiences.
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