How to Contact SBPDCL Customer Care

Know about SBPDCL helpline numbers and learn how to register complaints efficiently with the customer support guide.
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How to Contact SBPDCL Customer Care
4 mins read
29 Feb 2024

SBPDCL Customer Care

The South Bihar Power Distribution Company Limited (SBPDCL) is responsible for electricity distribution in the South Bihar region of India.

You can make SBPDCL electricity bill payments online via the BBPS platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your KESCO bills through the Bajaj Finserv BBPS platform.

Their customer care service provides a platform for consumers to:

  • Get information: Inquire about billing, outages, service requests, and other electricity-related concerns.
  • Register complaints: Report power issues, metering problems, or any other service-related problems.
  • Seek assistance: Receive guidance on various procedures and services offered by SBPDCL.

SBPDCL toll-free customer care number

The SBPDCL toll-free customer care number is 1912. You can call this number from anywhere in India to connect with a customer care representative. This is the primary channel for most customer inquiries and complaints.

SBPDCL complaint number

You can use the SBPDCL toll-free number (1912) to register complaints related to electricity services.

Here are the different ways to register a complaint with SBPDCL:

  • Call: You can call 9264454457 to connect with the SBPDCL vigilance cell helpline.
  • Online: SBPDCL also offers an online complaint registration system on their website. This portal lets you submit detailed information about your complaint and track its status online.
  • Email: You can also send an email at gmhrsbpdclvill@gmail.com
  • Mobile app: Download the ‘SUVIDHA’ app from the Google Play Store or Apple App Store.

Conclusion

SBPDCL customer care aims to resolve your queries and address any electricity-related issues you may encounter. For most inquiries and complaints, the toll-free number (1912) is the primary point of contact. The SBPDCL website and mobile app offer alternative ways to access information, register complaints, and manage your electricity account.

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