Living in a world reliant on electricity, encountering issues with your power supply or billing can be frustrating.
Fortunately, Madhyanchal Vidyut Vitaran Nigam Limited (MVVNL), the electricity distribution company serving a large part of Uttar Pradesh, India, offers multiple avenues for customer care and support.
This guide delves into the various MVVNL customer care numbers, helping you reach the right assistance quickly and efficiently.
MVVNL toll free customer care number
For general inquiries, bill payments, meter reading concerns, and other non-urgent matters, the MVVNL toll-free customer care number 1800-1800-440 is your primary point of contact.
This number operates 24/7, ensuring you have access to support whenever you need it.
Here is how the toll-free number can help:
- Bill payments: Get assistance with bill payments, clarify doubts about charges, and understand various payment options.
- Meter reading: Report inaccurate meter readings, inquire about scheduled readings, and understand billing based on meter data.
- New connections: Seek information about applying for new electricity connections, understand the process, and get guidance on required documents.
- Tariff inquiries: Clarify doubts about different electricity tariffs offered by MVVNL and choose the one that best suits your needs.
- Technical issues: Report minor power outages, voltage fluctuations, or flickering lights in your area.
Remember to keep your service connection number handy when calling the toll-free number, as it helps the customer care representative identify your account and address your concerns efficiently.
MVVNL complaint number
In addition to the toll-free customer care number, MVVNL also has a dedicated complaint number that can be used to register complaints or grievances related to power supply or billing.
The MVVNL complaint number is 0522-2208737. This number is also available 24x7 and can be dialed from any landline or mobile phone within Uttar Pradesh.
The MVVNL complaint number can be used for the following purposes:
- Registering complaints or grievances related to power supply interruptions, voltage fluctuations, power theft, damaged equipment, etc.
- Escalating the complaints or grievances that have not been resolved by the toll-free customer care number or the divisional or sub-divisional offices.
- Seeking compensation or reimbursement for any loss or damage caused by MVVNL’s negligence or fault.
The MVVNL complaint number is also linked with an online portal, where the customers can register their complaints or grievances, check their status, and view the action taken by MVVNL. The online portal can be accessed through the official MVVNL website.
Conclusion
MVVNL is dedicated to ensuring satisfactory and efficient services for its customers. To achieve this goal, it has established diverse communication channels and grievance redressal mechanisms. Among the most convenient and effective means to reach MVVNL are its customer care number and complaint number. These avenues facilitate swift resolution of issues related to power supply or billing.
In addition, customers have the option to utilize the Bajaj Finserv BBPS Platform for seamless and secure online payment of their MVVNL bills. This platform serves as a comprehensive solution for paying various utility bills, including electricity, water, and gas. It offers multiple payment options such as credit cards, debit cards, net banking, UPI, and wallets, ensuring utmost convenience for users.
