Facing a power outage or have billing questions for MGVCL? We can help! This guide covers finding their customer care number, reporting issues, and more.

MGVCL customer care number

The Madhya Gujarat Vij Company Limited (MGVCL) is an electricity distribution company in Gujarat. They aim to provide reliable and efficient power supply to their customers. MGVCL understands the importance of excellent customer service and offers various ways to reach its dedicated support team.

Paying your MGVCL bill on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centres.

You can make MGVCL bill payments online via the Bajaj Pay platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide.

You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your electricity bills through the Bajaj Finserv BBPS platform.

MGVCL electricity customer care number

  • Toll-free numbers: Call 1800 233 2670 or 19124 for any inquiries or concerns regarding your electricity service. These numbers are toll-free.
  • Email: Send an email to support.mgvcl@gebmail.com with your specific questions or complaints. This option is suitable for detailed descriptions or attaching relevant documents.
  • Phone: For specific regional inquiries, you can contact your local MGVCL office at (0265) 2310583-86.

How to register MGVCL complaint online

  • Online bill payment: Pay your electricity bills conveniently without visiting the office.
  • Complaint registration: Register complaints regarding power outages, meter readings, or other issues.
  • Information access: Find answers to frequently asked questions, download forms, and access resources.      

Conclusion

MGVCL prioritises customer satisfaction by offering accessible and responsive customer care services. Whether you choose to call, email, or use their online platform, their dedicated team is there to assist you with all your electricity-related needs.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

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Frequently asked questions

What is the Madhya Gujarat customer care toll free number?

You can reach their customer care center by calling 1800-233-3435 or 1912.

How do I complain about Gujarat power related issues?

There are several ways to complain about Gujarat power-related issues:

Call the MGVCL customer care center: You can call 1800-233-3435 or 1912 to register your complaint.

Visit the MGVCL website: You can submit an online complaint form on the MGVCL website. However, the website is currently unavailable, so this option might be temporarily unavailable.

Write a letter: You can write a letter to the MGVCL complaint department with details of your issue.

What is the Madhya Gujarat electricity customer care WhatsApp number?

Madhya Gujarat Vij Company Limited (MGVCL) does not currently have a customer care WhatsApp number.

What is the customer care number of Vadodara electricity?

Vadodara falls under the Paschim Gujarat Vij Company Limited. The toll free customer care number is 1800 233 155333/19122.

How do I find my MGVCL consumer number?

You can find your MGVCL consumer number on your electricity bill. Just refer to your latest or previous electricity bill for the same or check your SMS (if you have opted for the SMS service) to know your consumer number.

How do I complain to MGVCL?

In order to lodge a grievance with MGVCL (Madhya Gujarat Vij Company Limited), adhere to these guidelines:

  1. Go to the "Lodge Complaint" or "Customer Care" area of the official MGVCL website.
  2. Enter the necessary information together with your consumer number.
  3. Please select the type of complaint (e.g., billing, service concerns, power outage).
  4. Give a thorough explanation of your grievance.
  5. Fill out and submit the form online.

As an alternative, you can register a complaint in person by going to the MGVCL office that is closest to you or by calling the customer service helpline. A complaint ID will be sent to you so you can follow its progress

What is the helpline number for Gujarat electricity?

Gujarat Electricity Services' telephone number number is 19122. All of Gujarat's major power distribution firms, such as MGVCL (Madhya Gujarat Vij Company Limited), UGVCL (Uttar Gujarat Vij Company Limited), DGVCL (Dakshin Gujarat Vij Company Limited), and PGVCL (Paschim Gujarat Vij Company Limited), use this number.

To report billing problems, service issues, power outages, or any other electricity-related concerns, give this toll-free hotline a ring. All Gujarati energy consumers are guaranteed timely assistance by the helpline's round-the-clock availability. You can also call this number with questions regarding other service-related matters or to find out about payment choices.

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