Facing a power outage or have billing questions for MPEZ? We can help! This guide covers finding their customer care number, reporting issues, and more.
Torrent Power electricity board customer care number
Torrent Power Limited is a leading Indian power distribution company serving over 4 million customers across 13 cities in India. Paying your Torrent power electricity bill on time is crucial to avoid service disruptions and late payment charges. The Torrent Power customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centres.
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Introduction to Torrent Power customer care:
Torrent Power offers comprehensive customer care services to ensure their customers have a smooth experience. Their dedicated team is available to assist with various concerns and inquiries.
How to Register a Torrent Power complaint online
- Visit the Torrent Power Customer Portal: Go to Torrent Power official website
- Click on ‘REGISTER A COMPLAINT’ under ‘COMPLAINTS’ in the menu.
- Select the category of your complaint: This could be bill-related, meter reading, power outage, or others.
- Fill out the online form: Provide details like your service number, contact information, and a description of your issue.
- Submit the complaint: Once you have reviewed the information, submit your Torrent Power complaint for processing.
Torrent Power Electricity customer care number:
You can also contact Torrent Power customer care directly by phone:
- Landline: +91 79 2255 1912 or 6655 1912 (local rates apply)
- Call center hours: 24 hours a day, 7 days a week
Additional Tips:
- Keep your service number handy when contacting customer care.
- You can also register complaints through email: connect.ahd@torrentpower.com
- Visit a Torrent Power customer service center in your city for in-person assistance.
Conclusion
Torrent Power provides various avenues for customers to reach their dedicated support team. Whether online, by phone, or in person, their customer care services aim to address your inquiries and concerns efficiently.
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Frequently asked questions
For billing inquiries, you can contact Torrent Power customer care at 1800-233-7009. This toll-free number is available for addressing issues related to billing, payments, and other customer service concerns.
To access the Torrent Power customer portal, visit the official Torrent Power website. Log in using your consumer number and password. You can manage your account, view bills, and track payments through the portal.
To file a complaint with Torrent Power, visit their website and log in to your account. Navigate to the ‘CUSTOMER SUPPORT’ section, select the issue type, and submit the complaint. You can also call the customer care number for assistance.
The Torrent Power helpline number for emergency services, such as power outages or technical issues, is 19122. This number is available 24/7 to report electricity emergencies and seek immediate assistance.
To register a complaint online with Torrent Power, log in to the customer portal or app. Go to the ‘COMPLAINTS’ section, choose the issue category, and submit your complaint. You can track the complaint status through the portal.
You can reach them through the following options:
Landline: +91 79 2255 1912 or 6655 1912 (local rates apply)
Call center hours: 24 hours a day, 7 days a week
You can register a complaint about Torrent Power in several ways:
Online: Visit the Torrent Power customer portal, click ‘REGISTER A COMPLAINT’ under ‘COMPLAINTS’ and follow the instructions.
Email: Send your complaint to connect.ahd@torrentpower.com
Phone: Call the customer care number mentioned above.
In-person: Visit a Torrent Power customer service center in your city.
For inquiries regarding refunds, it's advisable to first contact Torrent Power customer care through any of the methods mentioned above. They will guide you through the specific process and requirements for obtaining a refund, as it may vary depending on the situation.
