Facing a power outage or have billing questions for NBPDCL? We can help! This guide covers finding their customer care number -1912, reporting issues, and more.
NBPDCL electricity board customer care number
The North Bihar Power Distribution Company Limited (NBPDCL) offers multiple ways for customers to get in touch and address their electricity-related concerns.
If you are a customer of North Bihar Power Distribution Company Limited (NBPDCL), you can reach their customer care for assistance by calling the NBPDCL customer care number at 1912. This toll-free helpline helps address electricity-related issues, including billing inquiries, power outages, and new connection details.
Here is a breakdown of how to reach NBPDCL's customer care:
Toll-Free Number:
The most convenient way to reach NBPDCL's toll-free number: 1912. The NBPDCL customer care number is likely accessible 24/7 and can be used for various inquiries, including:
- Reporting a power outage
- Registering a complaint about your electricity meter
- Following up on an existing NBPDCL complaint
- Seeking information on billing and payments
Departmental Grievance Redressal Cell:
For issues requiring a more formal approach, NBPDCL has a Departmental Grievance Redressal Cell. You can reach them at:
- Phone: 0612-2504745 (This might have specific operating hours, so checking the NBPDCL website is recommended for confirmation)
- Email: dgrcell@nbpdcl.co.in
Additional Resources:
NBPDCL Website: The NBPDCL website (https://nbpdcl.co.in/) serves as a valuable resource for customers. Look for sections on "Contact Us" or "Customer Care" where you might find:
Regional or division-specific NBPDCL customer care numbers
Online complaint registration options
FAQs addressing common customer concerns
Remember:
- Keep your consumer number handy when contacting NBPDCL for quicker assistance.
- The website might offer additional contact methods like live chat or social media channels depending on NBPDCL's offerings.
In addition to finding the relevant information about NBPDCL electricity board you can also complete your electricity bill payment.
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Frequently asked questions
For bill payment help, contact NBPDCL customer care at their toll-free number 1912. Representatives can guide you through payment methods, resolving issues with online payments or clarifying billing amounts. Alternatively, visit the NBPDCL website or app for self-service payment assistance.
Yes, NBPDCL can be reached via email and online platforms. For email support, you can send queries to pgc.nbpdcl03@gmail.com . Additionally, NBPDCL’s website and mobile app allow users to raise complaints, check payment options, and access account information.
Yes, NBPDCL’s customer care toll-free numbers, 1912, are available 24/7. This round-the-clock service ensures customers receive immediate assistance with power outages, billing issues, and other urgent concerns at any time of day.
While the toll-free customer care number is available 24/7, certain NBPDCL departments may operate during specific hours for non-urgent issues or billing support. For general inquiries, calling during business hours (9 AM to 6 PM) may ensure quicker assistance.
NBPDCL’s general customer care numbers, 1912, assist with new connection requests. Representatives can guide applicants on required documents, application steps, and service requests. For specific details, customers may also visit NBPDCL’s online portal to apply or check updates on connection requests.
The primary NBPDCL customer care number is a toll-free line: 1912. You can likely use this number 24/7 for various inquiries.
Yes. For more formal complaints, you can reach the Departmental Grievance Redressal Cell at 0612-2504745 (operating hours might vary) or by email at dgrcell@nbpdcl.co.in. The NBPDCL website can also offer regional contact details, online complaint forms, or live chat options.
Having your consumer number readily available will help NBPDCL representatives assist you quicker.
