UPPCL Customer Care Number: Your Guide to Hassle-Free Service

Here is a detailed guide on UPPCL’s customer care services, including their toll-free and complaint numbers.
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UPPCL Customer Care Number: Your Guide to Hassle-Free Service
4 mins read
16 Feb. 24

In today’s fast-paced world, having quick and easy access to customer care is essential. For the customers of Uttar Pradesh Power Corporation Limited (UPPCL), this is no different.

The UPPCL customer care number serves as a lifeline, providing immediate assistance for any issues or queries related to their electricity supply. In the digital age, paying bills should be as easy as a few clicks.

UPPCL customer care zone-wise

Discom name

Customer care toll free number

Madhyanchal Vidyut Vitaran Nigam Limited

1800-180-0440

Pashchimanchal Vidyut Vitaran Nigam Limited

1800-180-3002

Dakshinanchal Vidyut Vitaran Nigam Limited

1800-180-3023

Purvanchal Vidyut Vitaran Nigam Limited

1800-180-5025

Kanpur Electricity Supply Company Limited

1800-180-1912


This Bajaj Pay platform has revolutionised the way we pay our bills, making the process seamless and secure. For UPPCL customers, this means no more standing in long queues or worrying about late payment charges. With Bajaj Pay, you can pay your UPPCL bills anytime, anywhere.

UPPCL toll free customer care number

UPPCL has a toll-free customer care number that can be dialed from any landline or mobile phone within Uttar Pradesh. The UPPCL customer care number toll free is 1912. This number is available 24x7 and can be used for various purposes, such as:

  • Registering complaints or queries related to power supply, billing, metering, connection, disconnection, etc.
  • Checking the status of existing complaints or queries.
  • Requesting for new connections or changes in existing connections.
  • Getting information about tariff plans, schemes, subsidies, etc.
  • Providing feedback or suggestions to improve UPPCL's services.

The UPPCL toll free customer care number is also integrated with an IVRS (Interactive Voice Response System) that can provide automated information and guidance to the callers.

The IVRS can also connect the callers to the respective divisional or sub-divisional offices of UPPCL, where they can speak to the concerned officials or staff.

UPPCL complaint number

In addition to the toll-free customer care number, UPPCL also has a dedicated complaint number that can be used to register complaints or grievances related to power supply or billing.

The UPPCL complaint number is 1800-180-8752. This number is also available 24x7 and can be dialed from any landline or mobile phone within Uttar Pradesh. The UPPCL complaint number can be used for the following purposes:

  • Registering complaints or grievances related to power supply interruptions, voltage fluctuations, power theft, damaged equipment, etc.
  • Escalating the complaints or grievances that have not been resolved by the toll-free customer care number or the divisional or sub-divisional offices.
  • Seeking compensation or reimbursement for any loss or damage caused by UPPCL's negligence or fault.

The UPPCL complaint number is also linked with an online portal, where the customers can register their complaints or grievances, check their status, and view the action taken by UPPCL. The online portal can be accessed through the official UPPCL website.

Conclusion

UPPCL is committed to providing satisfactory and efficient services to its customers, and to ensure this, it has established various modes of communication and grievance redressal.

The UPPCL customer care number and the UPPCL complaint number are two of the most convenient and effective ways to contact UPPCL and get solutions for any issues or problems related to power supply or billing.

The customers can also use the Bajaj Finserv BBPS Platform to pay their UPPCL bills online in a seamless and secure manner. The Bajaj Finserv BBPS Platform is a one-stop solution for paying various utility bills, such as electricity, water, gas, etc., using multiple payment options, such as credit cards, debit cards, net banking, UPI, wallets, etc.

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Disclaimer

  1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 
  2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What to do if UPPCL customer care number 1912 is not working?

 If UPPCL customer care number 1912 is not working, try reaching out via their official website, email support, or visit the nearest UPPCL office. Additionally, check for any alternative contact numbers provided by UPPCL for assistance.

Does UPPCL offer WhatsApp support?

Yes, UPPCL offers WhatsApp support. Customers can contact them via the WhatsApp number provided on their official website to report issues, seek information, or request services, ensuring convenient and prompt customer service.

How do I update my contact information with UPPCL customer care?

To update your contact information with UPPCL customer care, visit their official website, log into your account, navigate to the profile section, and update the necessary details. Alternatively, you can contact customer care directly for assistance.

What are UPPCL's working hours for customer care?

To update your contact information with UPPCL customer care, visit their official website, log into your account, navigate to the profile section, and update the necessary details. Alternatively, you can contact customer care directly for assistance.

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