TNEB Customer Care Number for Instant Support

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TNEB Customer Care Number for Instant Support
3 mins read
16 Feb 2024

About Tamil Nadu Electricity Board (TNEB)

Tamil Nadu Electricity Board (TNEB) is responsible for the distribution of electricity in the cities of Tamil Nadu state such as Chennai, Coimbatore, Madurai, Trichy, Tirunelveli, Salem, Erode, Vellore, Villupuram, Thanjavur and many other. You need to make  TNEB bill payments on time to ensure you receive an uninterrupted power supply.

You can view TNEB online bill and make the payment instantly via Bajaj Pay platform. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers across the country.

TNEB customer care number

TNEB has several customer care numbers depending on your needs:

1. TNEB toll-free customer care number:

  • 1912 (for BSNL users, power complaints): Dial 1912 if you are a BSNL user with a power-related complaint. This toll-free helpline is dedicated to addressing your concerns promptly.
  • 0441912 (for non-BSNL users): Non-BSNL users can call 0441912 to report power complaints without incurring any charges. This toll-free number ensures accessibility for a broader range of users.

2. TNEB complaint number:

  • 94987 94987 (Call centre no.): For general inquiries and assistance, use the TNEB all-India contact number 94987 94987 to connect with the call centre and get information on various services.
  • 044-2852 4422 (General info): Another option for obtaining general information is the TNEB contact number 044-2852 4422. Call this line for queries related to TNEB services, policies, and other non-compliant matters.
  • 044-2852 1109 (Another for general info): TNEB offers an additional contact number, 044-2852 1109, for general inquiries. Use this line for any non-urgent information you may need.
  • 94458-50811 (Whatsapp): Embracing modern communication methods, TNEB extends its customer care to WhatsApp users. Save 94458-50811 in your contacts to reach out through WhatsApp for a convenient and efficient way to communicate.

Customer care no. list

Service type

Contact number

TNEB toll-free customer care

1912 (BSNL users)

For Non-BSNL Users

0441912

TNEB complaint number

94987 94987 (Call center no.)

For General Info

044-2852 4422

For Another for General Info

044-2852 1109

Whatsapp Number

94458-50811

 

How to raise a complaint for TNEB online

To raise a complaint with TNEB (Tamil Nadu Electricity Board) online, follow these steps:

  1. Go to the official TNEB website
  2. If you already have an account, log in with your credentials. If not, register by clicking on the ‘NEW USER’ link and completing the registration form
  3. After logging in, go to the ‘CONSUMER SERVICES’ tab and click on ‘LODGE A COMPLAINT’
  4. Choose the nature of your complaint (e.g., power failure, billing issues, etc.) from the dropdown menu
  5. Enter details like your Service Number (found on your electricity bill), registered mobile number, and a description of the issue
  6. Click ‘SUBMIT’ to raise your complaint. You will receive a complaint reference number to track the status of your complaint

Alternatively, you can raise complaints via the TNEB mobile app or through their 24x7 helpline (1912)

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Frequently asked questions

Does TNEB offer WhatsApp support?

Yes, you can reach out to TNEB customer care on 94458-50811.

How do I update my contact information with TNEB customer care?

You cannot update your contact information through WhatsApp. Visit your nearest TNEB office or their website.

What happens if I miss the due date for my TNEB Electricity bill?

Late payment penalties are likely added to your next bill. Clear dues as soon as possible to avoid disconnection.

What to do if TNEB customer care number 1912 is not working?

Try alternative TNEB contact methods like their website or visiting a local office.

What is the helpline number of electricity board in Tamil Nadu?

The helpline number for electricity-related issues in Tamil Nadu is 1912. This 24x7 number is available for reporting power outages, electrical faults, and other service-related emergencies with TNEB (Tamil Nadu Electricity Board).

What is the consumer number of TNEB?

The consumer number of TNEB (Tamil Nadu Electricity Board) is a unique identification number assigned to each electricity consumer. You can find it on your electricity bill, usually labelled as Service Number or Consumer Number.

How do I raise a complaint in TNEB?

You can raise a complaint in TNEB by visiting the TANGEDCO website or through the TNEB mobile app. Log in with your credentials, select ‘Lodge a Complaint’, choose the type of issue, and submit the form with necessary details.

What is the TNEB customer care number?

The TNEB customer number is +91-9498794987. You can call this number between 9 am to 6 pm to report power-related issues, billing concerns, or any other service-related problems.

How do I complain about electricity in my area?

To complain about electricity issues in your area, call the TNEB helpline at 1912, use the TNEB mobile app, or lodge a complaint through the TANGEDCO website by providing your consumer number and details of the issue.

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