BEST Mumbai Electricity customer care
The Brihanmumbai Electric Supply and Transport Undertaking (BEST) is responsible for providing electricity to Mumbai. They offer various customer care options to assist you with inquiries, complaints, and billing matters.
Paying your electricity bill on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centers.
You can make BEST Electricity bill payments online via the BBPS platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your electricity bills through the Bajaj Finserv BBPS platform.
How to register BEST Mumbai Electricity complaint online
- Visit the BEST customer care website.
- Click on ‘REGISTER COMPLAINT’ under the ‘ONLINE SERVICES’ section.
- Enter your consumer account number and registered mobile number.
- Select the category of your complaint (Meter Reading, Billing, Power Supply, etc.).
- Provide a detailed description of your issue and upload any supporting documents, if necessary.
- Submit your complaint. You will receive a reference number for tracking purposes.
BEST Mumbai Electricity customer care number
- South Mumbai: +91-22-22799559
- North Mumbai: +91-22-24194549
These helplines are operational 24/7 for registering complaints, bill inquiries, and other general customer support.
Street lamp faults:
- South Mumbai: +91-22-23771839 (9:00 AM to 5:00 PM, Mon-Sat) or +91-22-22066611 (After 5:00 PM and all days)
- North Mumbai: +91-22-24101517 (8:00 AM to 10:00 PM, Mon-Sat) or +91-22-24194534 (8:00 AM to 10:00 PM, Mon-Sat) or +9122-24146611 (10:00 PM to 8:00 AM, all days)
Conclusion
BEST Mumbai Electricity customer care offers various channels to address consumer concerns. You can register complaints online, call their customer care number, or report specific issues like street lamp faults through designated phone lines.
