The Brihanmumbai Electric Supply and Transport (BEST) is a significant public utility in Mumbai, Maharashtra. It is primarily responsible for electricity distribution and public transport services. Established in 1905, BEST has evolved from its original role as a tramway service provider. Since then, it has become the largest electricity distributor in the city, serving over 10 million consumers. The organisation manages the entire electricity generation, transmission, and distribution spectrum within its licensed area. It operates multiple power stations, including thermal, gas, and hydroelectric facilities.

BEST is notable for its extensive electricity services and commitment to sustainability. It has multiple initiatives aimed at increasing the use of renewable energy sources. In addition to providing electricity, BEST also operates a fleet of buses, making it a key player in Mumbai's public transport sector.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. The BBPS platform on Bajaj Finserv – Bajaj Pay ensures a secure and hassle-free experience.

BEST Mumbai consumer numbers

The BEST Mumbai Consumer Number is a unique identifier assigned to each electricity consumer. Managing your electricity account, facilitating bill payments, and resolving billing issues is crucial. This number appears prominently on your electricity bill, typically labelled as 'CONSUMER NUMBER' or 'ACCOUNT NUMBER.' It helps the electricity provider track individual accounts efficiently. Accessing your consumer number is essential for effectively utilising online services and customer support.

Why do you need your consumer number

Your BEST MUMBAI consumer number is vital for several reasons.

• First, it simplifies electricity bill payment. You need this number to pay your bills online or at payment centres. Without it, you may face delays or difficulties in processing your payments.

• Second, it helps you track your electricity consumption. Using your consumer number, you can view your usage history and identify any unusual spikes in consumption. This can assist in budgeting and managing your energy costs effectively.

• Additionally, the consumer number is necessary for customer support interactions. When contacting BEST MUMBAI for issues like outages or billing discrepancies, providing your consumer number ensures quicker resolution.

• Lastly, having this number handy lets you access various online services BEST MUMBAI provides. Thus, enhancing your overall customer experience.

Step-by-step guide to finding your consumer number

Finding your BEST Mumbai consumer number is straightforward. Here is how you can do it:

• Check your bill: The easiest way to find your consumer number is on your latest electricity bill. Look for a section labelled "CONSUMER NUMBER" or "ACCOUNT NUMBER."

• Online portal: Visit the BEST website and log in to your account using your registered mobile number or email. Then, navigate to the billing section to view your consumer details.

• Mobile app: If you have the BEST mobile app, log in and check your account details. Your consumer number should be displayed prominently.

• Customer support: If you cannot find it, contact BEST Mumbai customer support via phone or email. To retrieve your consumer number, provide them with the necessary details, such as your name and address.

• Use the Bajaj Finserv app: You can also access your BEST Mumbai consumer number by logging into Bajaj Pay through the app or website and checking your bill.

Alternative methods to retrieve your consumer number

If you cannot access your electricity bill or the BEST website, there are still ways to retrieve your consumer number:

• Visit the BEST office: You can visit the nearest BEST office with identification proof and details of your connection. The staff can retrieve your consumer number from their system.

• Contact customer care: BEST’s customer care services are available to help. By providing your registered contact information, they can assist you in retrieving your consumer number.

BEST Mumbai has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.