PGVCL Customer Care Number - A Guide to Contact PGVCL and Pay Bills Online

Find out how to contact PGVCL through its customer care number and complaint number. Learn how to pay your PGVCL bills online using the Bajaj Finserv BBPS Platform.
PGVCL Customer Care Number - A Guide to Contact PGVCL and Pay Bills Online
4 mins read
5 March 2025

About PGVCL

Paschim Gujarat Vij Company Ltd. (PGVCL) is a prominent electricity distribution company serving the western regions of Gujarat, including Saurashtra and Kutch.

As one of the four distribution companies formed after the restructuring of the Gujarat Electricity Board, PGVCL ensures safe and reliable power connections to millions of consumers across 12 districts.

In this article, we will explore how PGVCL’s customer care services play a crucial role in addressing consumer queries, complaints, and bill-related concerns. Additionally, we will discuss how the Bajaj Finserv BBPS Platform simplifies the process of paying PGVCL bills securely.

For any assistance with your electricity services, you can easily reach out to PGVCL customer care. Simply dial the PGVCL customer care number at 1800 233 155333 or 19122 (toll-free) for prompt support with queries, complaints, and bill-related concerns.

PGVCL toll free customer care number

PGVCL’s customer care center operates round the clock, ensuring that consumers receive timely assistance.

Here are the essential contact details:

  • Toll-free customer care number: Dial 19122 or 1800 233 155333 to connect with PGVCL’s dedicated helpline. Whether you have billing inquiries, need assistance with meter readings, or want to report an outage, this PGVCL toll-free number is your go-to resource.
  • WhatsApp power complaints: PGVCL has embraced modern communication channels. If you encounter power-related issues, send a message via WhatsApp to +91 95120 19122. The convenience of reporting faults through WhatsApp ensures quicker resolution.

PGVCL complaint number

When things go awry, PGVCL’s complaint center steps in to address your concerns.

Here is how you can lodge complaints:

  1. Toll-free complaint booking: Dial 1800 233 155333 or 19122 to register your PGVCL complaint. Whether it is a faulty meter, power outage, or billing discrepancy, PGVCL’s team will take prompt action.
  2. Online complaints: Visit PGVCL’s official website and navigate to the complaint section. Provide relevant details, and the team will investigate and resolve the issue efficiently.

Seamless bill payment with Bajaj Finserv BBPS Platform

Now, let’s discuss how the Bajaj Finserv BBPS Platform enhances your PGVCL bill payment experience:

  • Ease of payment: With Bajaj Finserv, paying your PGVCL electricity bill is a breeze. Access the BBPS portal from anywhere, anytime, and settle your dues before the due date. No more standing in long queues or rushing to payment centers.
  • Multiple payment methods: Bajaj Finserv offers flexibility. Choose from credit/debit cards, net banking, UPI, or the Bajaj Pay Wallet to make transactions. The platform ensures convenience tailored to your preferences.
  • Safe and secure: Worried about online security? Rest assured! The NPCI-approved BBPS platform employs robust security measures, safeguarding your payment details. Your data remains confidential throughout the transaction.
  • Instant billing receipts: Transparency matters. When you pay your PGVCL bill online via Bajaj Finserv, you receive instant transaction IDs and billing receipts. Keep track of your payments effortlessly.

How to apply for PGVCL new electricity connection?

To apply for a new PGVCL electricity connection, visit the official PGVCL website, navigate to the 'New Connection' section, fill out the application form with necessary details, and submit the required documents. A site survey and payment will follow, after which you will get the new PGVCL electricity connection.

Conclusion

PGVCL’s commitment to customer satisfaction extends beyond just providing electricity. Their accessible PGVCL customer care services empower consumers, while the Bajaj Finserv BBPS Platform streamlines bill payments.

So, next time you need assistance or want to settle your PGVCL bill, remember the PGVCL toll-free numbers and explore the secure online payment option. It is all about making your experience seamless and hassle-free.

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Frequently asked questions

What is the PGVCL customer number, and where can I find it?

The PGVCL customer number is a unique identifier for your account, found on your electricity bill.

How can I contact PGVCL customer care for billing or service issues?

Contact PGVCL customer care at 1800 233 155333 or 19122 (toll-free) for billing or service issues.

Can I retrieve my PGVCL customer number online if I’ve lost my bill?

Yes, you can retrieve your PGVCL customer number online by logging into the PGVCL website and accessing your account details.

How do I contact PGVCL customer care for power supply complaints?

For power supply complaints, call PGVCL customer care at 1800 233 155333 or 19122 (toll-free).

Is there an email address for PGVCL customer support?

Yes, you can email PGVCL customer support at forum.pgvcl@gebmail.com or info.pgvcl@gebmail.com for assistance.

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