Paschim Gujarat Vij Company Ltd. (PGVCL) is a prominent electricity distribution company serving the western regions of Gujarat, including Saurashtra and Kutch.
As one of the four distribution companies formed after the restructuring of the Gujarat Electricity Board, PGVCL ensures safe and reliable power connections to millions of consumers across 12 districts.
In this article, we will explore how PGVCL’s customer care services play a crucial role in addressing consumer queries, complaints, and bill-related concerns. Additionally, we will discuss how the Bajaj Finserv BBPS Platform simplifies the process of paying PGVCL bills securely.
PGVCL toll free customer care number
PGVCL’s customer care center operates round the clock, ensuring that consumers receive timely assistance.
Here are the essential contact details:
- Toll-free customer care number: Dial 19122 or 1800 233 155333 to connect with PGVCL’s dedicated helpline. Whether you have billing inquiries, need assistance with meter readings, or want to report an outage, this toll-free number is your go-to resource.
- WhatsApp power complaints: PGVCL has embraced modern communication channels. If you encounter power-related issues, send a message via WhatsApp to +91 95120 19122. The convenience of reporting faults through WhatsApp ensures quicker resolution.
PGVCL complaint number
When things go awry, PGVCL’s complaint center steps in to address your concerns.
Here is how you can lodge complaints:
- Toll-free complaint booking: Dial 1800 233 155333 or 19122 to register your complaint. Whether it is a faulty meter, power outage, or billing discrepancy, PGVCL’s team will take prompt action.
- Online complaints: Visit PGVCL’s official website and navigate to the complaint section. Provide relevant details, and the team will investigate and resolve the issue efficiently.
Seamless bill payment with Bajaj Finserv BBPS Platform
Now, let’s discuss how the Bajaj Finserv BBPS Platform enhances your PGVCL bill payment experience:
- Ease of payment: With Bajaj Finserv, paying your PGVCL electricity bill is a breeze. Access the BBPS portal from anywhere, anytime, and settle your dues before the due date. No more standing in long queues or rushing to payment centers.
- Multiple payment methods: Bajaj Finserv offers flexibility. Choose from credit/debit cards, net banking, UPI, or the Bajaj Pay Wallet to make transactions. The platform ensures convenience tailored to your preferences.
- Safe and secure: Worried about online security? Rest assured! The NPCI-approved BBPS platform employs robust security measures, safeguarding your payment details. Your data remains confidential throughout the transaction.
- Instant billing receipts: Transparency matters. When you pay your PGVCL bill online via Bajaj Finserv, you receive instant transaction IDs and billing receipts. Keep track of your payments effortlessly.
Conclusion
PGVCL’s commitment to customer satisfaction extends beyond just providing electricity. Their accessible customer care services empower consumers, while the Bajaj Finserv BBPS Platform streamlines bill payments.
So, next time you need assistance or want to settle your PGVCL bill, remember the toll-free numbers and explore the secure online payment option. It is all about making your experience seamless and hassle-free.
