Imagine receiving an SMS stating that your account has been debited with a certain amount, but you aren’t involved in this transaction.
Indeed, it’s a nightmare scenario and enough to put anyone in distress. The rise of digital services, especially in the finance sector, has brought convenience for users. They can now apply for a loan or make a payment from the comfort of their home. However, it has its drawbacks too, which come in the form of financial fraud. You can report your financial fraud issues to Bajaj Finance Limited.
Common types of financial fraud
Identity theft:
In such cases, a perpetrator will steal your personal financial details like credit and debit card information, bank account details, etc. They’ll then make fraudulent transactions using these details. They might open additional accounts or apply for loans. Resultingly, you’ll be accountable for all these, and if there is any ill practice, you’ll be held responsible.
Stay safe and don’t share your debit or credit card PIN, internet banking password, or any details regarding your bank accounts with anyone.
Investment fraud:
In such cases, an individual may approach you with a lucrative investment option promising returns that are too good to be true. In such cases, you leave your funds and personal information at risk of being misused and not getting any returns.
To stay safe from investment fraud, conduct thorough research, verify investment opportunities, and consult with trusted financial professionals.
Lending frauds:
This is another sub-type of financial fraud that has been gaining traction recently. Scammers will contact you, offering fake loans at an unusually low interest rate. They might pretend to be from Bajaj Finance Limited or any other lender/financial institution. Once you agree to it and hand over the necessary details, they’ll use it. They might avail of a loan on your behalf and run away with the money. You’ll then be responsible for repaying that credit.
Avoid sharing sensitive personal information with unknown sources and only provide details to trusted and verified loan providers.
Card payment frauds
Credit card, including co-branded credit card frauds are common sub-types of financial fraud. Here, perpetrators get in touch with you stating that you have won a lottery because of your card, or that your card will expire soon. and other misleading information. After that, they’ll collect the necessary card details and OTP to initiate transactions through it and leave you empty-handed.
To stay safe from credit and debit card frauds, be cautious of unsolicited communications requesting personal information or card details. Avoid sharing sensitive data, and never provide your card details or OTP to unknown individuals or sources.
Ways to avoid falling victim to financial frauds
Since these incidents are rising almost every day, here are some ways to safeguard your financial interest from any type of fraud.
Don’t share your debit or credit card PIN, internet banking password, or any details regarding your bank accounts with anyone.
Financial institutions do not call you to remind you of the expiry of your payment card. They won’t ask you to renew it over the phone. Your payment card will be changed once it expires and isn’t renewed.
Never deposit fees or charges upfront in any third-party account, UPI, wallet, etc.
Respond and trust on emails received from registered domains of the company only.
Financial institutions cannot offer unusually high returns or give you loans at unnaturally low-interest rates. They need to abide by the rules of various regulatory bodies; thus, be careful.
Make a habit of changing your PIN and passwords at regular intervals.
Always use secured payment gateways and renowned online platforms to make payments.
Block the pop-up option on your browser, and don’t surf unsafe or dubious sites.
Try not to click on any hyperlink or other links that you receive via messages or see online.
Do not download files from unreliable websites.
Do not encourage unknown sellers on social media; instead, confirm their authenticity before purchasing.
You cannot win a lottery that you have not participated in, so do not reply to such ads and emails.
Several types of financial scams are on the rise, but you can easily steer clear of them if you can be cautious and aware.
Ways to raise a request at Bajaj Finserv
Resolve common queries with the articles below:
How To Update Your Kyc Details On Bajaj Finance Customer Portal |
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Frequently asked questions
Block/Unblock
Card Limit
Fees and Charges
Other
Your Insta EMI Card could be blocked in line with the credit policies of Bajaj Finance Limited. There are several factors that determine this, such as:
- If you do not maintain a good credit score.
- If you fail to repay your due EMIs or your EMI bounces.
- Your card can also be blocked if your payment record is inconsistent.
- If we observe any suspicious or fraudulent activities on your card, we will block it for security purposes.
As a quarterly practice, we review the pre-approved offers available for our customers and make changes if needed. This gets communicated to you on your registered mobile number through an SMS.
If we have blocked your card as per our credit policy, you cannot unblock it at your end. However, you can view the reason for this and the criteria to unblock it. To do so, please click here.
You can easily check the status of your Bajaj Finserv Insta EMI Card on the Bajaj Finserv app and website. To view the status of your Insta EMI Card follow the below-mentioned steps:
- Go to Service section on the home page
- Click on view all under ‘Your Relations'
- Select the EMI Card for which you wish to view the details
- You will be able to view your card status
To enjoy uninterrupted Insta EMI Card benefits, ensure that your EMIs are paid on time and maintain a good credit score. Tip: Your credit score is based on overall credit and credit payment history across different loan types and credit institutions over a period of time.
The pre-approved loan offer amount on your Bajaj Finserv Insta EMI Card is subject to change. These changes are governed by Bajaj Finance Limited. There are several factors that determine the card loan offer amount reduction. Some of these include:
- Credit score: If you have a low credit score, the pre-approved loan offer amount can be reduced.
- Repayment history: Your repayment history also affects the loan offer amount of your card.
- Loan frequency: The frequency of loans availed by you using the Bajaj Finserv Insta EMI Card also affects your card loan offer amount.
We review the pre-approved card loan offer amount available to our customers periodically and make changes (either increase or decrease) if needed. These changes are communicated to you on your registered mobile number through an SMS.
If you have an Insta EMI Card but did not make any purchase in the last one year, you will need to pay annual charges. However, if you have bought at least one product with your Insta EMI Card in the preceding year, you’ll find that this charge is waived off.
For example, if the EMI Network Card is issued in Feb 2019 (referred to as "Member Since" on the EMI Network Card) the date for payment of the annual fee will be March 2020 (if there has been no loan booked from Feb 2019 to March 2020).
You don’t have to pay any additional or annual fee to keep your Insta EMI Card active. Even if you have not used the card for a long time, your card will remain active until the end of the validity period (i.e. the 'Valid Till' date) mentioned on your card.
For security reasons, it’s recommended that only the cardholder use his/ her Bajaj Finserv Insta EMI Card. Loans taken against your card are your responsibility and you’ll be held liable if there’s delay in payments or default.
While we used to issue physical EMI Network Card till a few years ago, the new Insta EMI Card is a virtual-only card. It packs in all the features of the physical card without the need to carry it around. You only need your Insta EMI Card number, and the OTP sent to your registered mobile number to complete a purchase.
You can find your Insta EMI Card number on the Bajaj Finserv app or by signing-in into Service Portal.
While the EMI Network Card is now a virtual-only card, you can still use your physical card to make transactions. You can use this card for shopping on Bajaj Mall, other e-commerce destinations, and at our partner stores. Visit our customer portal – My Account to check details of your existing card.
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