Track your gold loan account on our customer portal
Bajaj Finance Limited offers a loan against your gold jewellery that comes with simple eligibility criteria and minimal documents.
If you have a gold loan and are looking for more information about your ongoing loan, you can visit our customer portal. Sign-in to explore a host of self-service options on the go.
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Check loan details
View details of your pledged gold jewellery, maturity date, the total amount due and more.
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Download statement
Get the statement of account and other documents without any branch visits.
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Manage payment
Make interest payments or part-prepay your loan in a few clicks.
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Renew your loan
Extend the loan tenure of your ongoing gold loan in a hassle-free online process.
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Get a top-up loan
Apply for a top-up loan and get extra funds with ease.
How to view your gold loan details
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View details of your gold loan
You can check the status of your loan whether it’s active or closed, the interest due date and details of your ornaments.
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Check details of your gold loan in your account
- Click on the ‘Sign-in’ button on this page to visit the customer portal.
- Enter your registered mobile number and the OTP to sign-in.
- Verify your details with the date of birth and proceed.
- Select the loan account from the “Your relations” section.
- Find details such as outstanding loan amount, rate of interest and more.
Alternatively, you can click on the ‘Check your gold loan details’ option below to visit our customer portal. Once signed-in, select your loan account from “Your relations” and find details.
Understanding gold loan status
- Loan account overview: Begin by logging into your financial institution’s portal or mobile app, where you can access your gold loan details, including principal amount, interest rates, and repayment schedule.
- EMI schedule: Review your Equated Monthly Instalments (EMIs) to ensure you are up-to-date on payments. Knowing the EMI schedule helps you plan your finances efficiently.
- EMI overdue: If you have missed a payment, check the EMI overdue charges section to understand any penalties or charges that may apply.
- Communication with lender: Stay in touch with your lender for updates on any changes in terms, rates, or additional benefits related to your gold loan.
- Account statements: Regularly download or request account statements to track your gold loan status and ensure all details are accurate.
Check your gold loan account
- Visit our customer portal to find details of your ongoing loan.
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Check your gold loan account
Visit our customer portal – My Account to find details of your ongoing loan.
Download your gold loan statement of account
Your statement of account is a detailed summary of all transactions related to your loan account. You can download the statement of account by visiting Bajaj Finance customer portal.
You can also download other related documents such as the application letter, sanction letter and more.
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A step-by-step guide to downloading your gold loan account statement
- Visit your account by clicking on the ‘Sign-in’ button on this page.
- Sign-in with your registered mobile number and the OTP.
- Enter your date of birth for verification and proceed.
- Select the loan account from the ‘Document Centre’ section.
- Click on ‘Statement of Account’ to download it.
Alternatively, you can click on the ‘Download your statement of account’ option to go to your account. Once signed-in, you can select your loan account from the ‘Document Centre’ section and proceed. -
You can also download other related documents by visiting our customer portal – My Account.
Manage your gold loan repayment
When you borrow a gold loan from us, you have multiple options to repay your loan. You can pay your interest amount monthly, bi-monthly, quarterly, half-yearly, or annually depending on the repayment scheme you’ve opted for. You can pay your principal amount anytime during the tenure or at the end of it.
However, our customer portal customer portal offers you multiple payment options to manage your loan repayment. You can make interest payments online anytime when you have surplus funds. You can also pay both principal and interest components online by choosing the part-prepayment option.
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Make your gold loan payment in your account
- Visit the customer portal by clicking on the ‘Sign-in’ button on this page.
- Enter the registered mobile number and the OTP.
- Verify yourself with your date of birth and proceed.
- Select the loan account from the ‘Your relations’ section.
- Click on ‘Make Payments’ within the ‘Quick Actions’ section.
- Choose the type of payment you want to make.
- Enter the required details and proceed to pay using our secured payment getaway.
Alternatively, you can click on the ‘Pay your gold loan EMIs’ option given below to go to your account. You’ll be asked to sign-in. Once signed-in, select your loan account from the ‘Your relations’ section. Click on ‘Make Payment’ within the ‘Quick Actions’ section and proceed. -
You can check your repayment status with the statement of account. Click on the respective link at the top of this page for more information.
Renew your ongoing gold loan
Bajaj Finance Limited offers the facility to renew your ongoing gold loan. When you renew your existing gold loan, you get a tenure extension of 12 months. Your old loan account number (LAN) will be closed while a new LAN will get generated. However, your new LAN will have the details of your previous gold loan with revised interest rates and tenure.
You can renew your ongoing loan easily by visiting – Bajaj Finance customer portal.
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A step-by-step guide to renewing your ongoing gold loan
- Click on the ‘Sign-in’ button on this page to go to your account.
- Sign-in with your registered mobile number and the OTP.
- Use your date of birth for verification and proceed.
- Select your gold loan account from the ‘Your relations’ section.
- Click on the ‘Renew your Loan’ option within the ‘Quick Actions’ section.
- Check details of renewal and applicable charges and proceed.
- Review your loan application and proceed to submit it.
- Verify your details with the OTP sent to your registered mobile number.
- Proceed to pay the renewal charges using our secured payment gateway.
You can also click on the ‘Renew your gold loan’ option below to visit your account. You’ll be asked to sign-in. Once signed-in, you can select the loan account from ‘Your relations’. Then, click on the ‘Renew your Loan’ option in the ‘Quick Actions’ section and proceed. -
You can also apply for a top-up gold loan by visiting our customer portal. Click on the respective link at the top of this page to know more.
Apply for a top-up loan
In case you need more funds while you’re repaying your existing gold loan, you can apply for a top-up loan. If your loan eligibility is more than your current outstanding amount, you can get the balance amount as a top-up loan.
When you avail of a top-up, your old loan account number gets closed, and a new LAN is created. This new LAN will have the details of your top-up amount and the existing loan.
You can check your top-up offer by visiting our customer portal. You might need to pay additional charges when you apply for a top-up loan.
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A step-by-step guide to applying for a top-up loan
- Click on the ‘Sign-in’ button on this page to your services.
- Enter your registered mobile number and the OTP to sign-in.
- Verify your details with your date of birth and proceed.
- Select the loan account from the ‘My Relations’ section.
- Click on the ‘Top-up Loan’ option within the ‘Quick Actions’ section.
- Check the details of your loan offer and proceed.
- Review the loan agreement and proceed with your application.
- Verify your details with the OTP sent to your registered mobile number.
Alternatively, you can also go to our customer portal by clicking on the ‘Apply for a top-up loan’ option below. Once signed-in, select the loan account from ‘Your relations’. You can then select the ‘Top-up Loan’ option within the ‘Quick Actions' section and proceed. -
You can view your gold loan details and download documents by visiting My Account.
How to login to My Account if you are an existing customer
How to download your statement of account
How to clear overdue payments
How to make Flexi part-prepayments
How to check your gold loan details
How to make interest payment for your Gold Loan
How to top up your Gold Loan
How to renew your Gold Loan
Frequently asked questions
You can view the due date for your next interest payment by following these simple steps:
- Click on the ‘View your loan details’ option to go to our customer portal – My Account.
- Sign-in with your registered mobile number and an OTP.
- Verify your details with the date of birth and proceed.
- Select the loan account number from the ‘My Relations’ section.
- Find details such as due date, outstanding loan amount, and more.
When you renew your ongoing gold loan, you need to pay the stamp duty charged as per your respective state laws. Apart from this, you have to also pay processing fees while renewing your gold loan.
If your loan eligibility is more than your current outstanding amount with Bajaj Finance Limited, you can get the balance amount as a top-up loan.
You need to pay only the stamp duty charges as per your respective state laws and the processing fee while applying for a top-up.
You’ll receive your top-up loan amount in your registered bank account within one business day of your request submission.
When you decide to foreclose your gold loan, you can make an online payment. However, you can’t pay the entire outstanding loan amount as some balance amount remains unpaid. This balance amount can only be paid at your gold loan branch.
Since you need to pay a certain part of the outstanding amount at our branch, therefore you can’t close the loan online.
Please note that you can foreclose your gold loan anytime without paying any additional charges. However, if you close the loan within seven days of booking, you have to pay the interest amount for minimum seven days.
