Manage your loan settlement with Bajaj Finance Limited

Manage your loan settlement

Loan settlement with Bajaj Finance

Loan settlement is a compromised arrangement between the borrower and the lender basis the circumstantial request raised by the borrower. This arrangement supersedes the original agreement signed at the time of loan approval/ sanction. In the loan settlement, the borrower needs to raise a request with their lender to provide partial waivers on the outstanding loan.

This arrangement once approved by the lender is termed as loan settlement. The loan settlement offer would be given to the borrower only if the borrower is able to show genuine inability to repay the outstanding amount. Based on the borrower’s situation, the settlement offer will be approved and a decision on the waiver will be taken. To complete the process, the borrower needs to accept and fulfil the terms and conditions offered by the lender.

If there’s non-adherence, the borrower will be liable to pay the entire loan outstanding amount as per the agreed terms and conditions at the time of the sanctioned loan.

As per the guidelines, the details of the ‘settled’ loan account is essential to be reported to the credit bureau periodically. This might cause several negative implications on the borrower’s credit score.

  1. Drop in the CIBIL Score of the borrower.
  2. Long-term impact in the overall creditworthiness of the borrower.
  3. It becomes difficult for the borrowers to avail of any other loans in future.

What is loan settlement

Loan settlement is a compromised arrangement made between the borrower and the lender. It supersedes the original agreement signed at the time of loan approval/ sanction. For loan settlement, the borrower must raise a request to the lender to provide partial waivers on the outstanding amount. This arrangement once approved by the lender is termed as settlement.

For loan settlement, the customer is required to connect with a Bajaj Finance Limited representative. The borrower will need to furnish the necessary documents on which the lender has the right to do an assessment basis, which the necessary decision will be made. Discretionary decision rights on settlement are reserved with the lender. A settlement letter will be offered to the customer in the situation of compromised settlement request consideration.

The terms and conditions mentioned on the loan settlement agreement must be followed by the borrower. If there’s non-adherence, borrowers are liable to adhere to the original loan sanction terms and conditions.

  • Check your loan details

    Sign-in to My Account by entering your mobile number and the OTP.

Impact of a loan settlement

Loan settlement can have a significant impact on the borrower’s CIBIL Score. While it provides relief from immediate financial strain, it may lead to a dip in the borrower’s credit score. The settlement status is typically reported on borrowers’ credit report, indicating that the debt wasn’t fully paid till all the dues are cleared.

Moreover, loan settlement can also impact the borrowers’ future creditworthiness and they might not get a loan in future from any leading financial lenders.

Therefore, borrowers are advised to understand the long-term impact on their credit score and future creditworthiness.

Alternatives to loan settlement

Before proceeding with a loan settlement, it’s critical to investigate other options for relieving financial stress without resorting to a settlement.

  • Before the borrower choose to go ahead with a loan settlement, it’s critical to evaluate other options as well. Since loan settlement has a negative impact on the creditworthiness, therefore it is important to explore other options.

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Get in touch with us

If there’s a query or a concern, you can reach out to us in one of the following ways:

  • Visit our Help and Support section for online assistance.
  • If there’s a fraud complaint, please contact our helpline number on +91 8698010101.
  • You can download our app from Play StoreApp Store to connect with us.
  • Find our branch nearest to your location and get your queries resolved.
  • You can connect with us by visiting our Reach Us page.

Help and Support

Channels to reach us

If a borrower has an ongoing loan with Bajaj Finance and there’s a need to settle the loan, borrowers can use either of these channels.

  • Customer care number

    Customer care number

    Borrower can contact the Bajaj Finance customer service at +918698010101 for assistance with the settlement of the loan.

    Borrower can call on this number to get assistance with the settlement of the Bajaj Finance loan. Once connected with a customer care representative, they’ll guide them through the loan settlement process and help with any queries. Borrowers should make sure to have their loan account number and other relevant details available so that the process can be explained with ease.

  • Mail us on wecare@bajajfinserv.in

    Mail us on wecare@bajajfinserv.in

    Borrowers can reach us at wecare@bajajfinserv.in by mailing the requirement for settlement/ waiver.

  • Visit our branch

    Visit our branch

    Visit our nearest branch and connect with our representative. Borrowers must keep their loan account details and other information handy when they visit our branch.

  • Loan settlement might impact your creditworthiness for future loans. Click on the respective link at the top of this page.

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Pay EMIs on time

It’s advised to maintain the balance in your bank account to ensure that your EMIs are paid on time. Avoid overdue EMIs.

Frequently asked questions

What is the loan settlement process?

Loan settlement is a compromised arrangement between the lender and borrower basis the circumstantial request raised by the borrowers. This arrangement supersedes the original agreement signed at the time of loan approval/ sanction. To avail of the loan settlement, the borrower must raise a request to the lender to provide partial waivers on the outstanding loan. This arrangement approved by the lender is termed as loan settlement.

If a borrower has an ongoing loan with Bajaj Finance and there’s a need to opt for loan settlement, borrowers can connect with our representative. Our representative will provide assistance on further steps. Borrowers will be asked to provide the necessary documents basis, which necessary decision will be made by the lender. Discretionary decision rights on settlement are reserved with the lender.

The terms and conditions mentioned in the settlement letter must be fulfilled by the borrower. In case of non-adherence, borrowers are liable to adhere to the original loan sanction terms and conditions.

Is a loan settlement good or bad?

The loan settlement process will have a huge impact on the borrower’s credit score as it indicates that the account has been settled with a waiver.

When the borrower settles a loan, the lender reports this to the credit bureaus resulting in lowering the credit score. It also impacts the borrower’s creditworthiness and the borrower may not get loans in future from any leading financial lenders.

Therefore, it’s advised to understand the long-term impact on the credit score and future creditworthiness.

What happens when we settle a loan?

After the borrower contacts the lender to discuss loan settlement options, the lender will evaluate the borrower’s financials before verification. The final outstanding amount is then decided.

A loan settlement letter is generated, and the borrower can then proceed with the payment. Only after the settlement payment is received, the no dues certificate is provided. The lender then updates the credit bureau that the loan has been settled.

What happens when the customer breaches the agreed terms to settle a loan?

If the borrower doesn’t pay the complete settlement amount within timeline mentioned in settlement letter (i.e., doesn’t fulfil the settlement terms and conditions) the case will be treated as void.

Can I get an NOC after the loan settlement?

Once the loan settlement is completed, the no dues certificate (NDC) is provided. The NDC will have a mention of the account being settled.

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