How to Get a Lost or Duplicate Aadhaar Card Online

Learn how to apply for Aadhar card if lost online through UIDAI using your Aadhaar number or enrolment ID.
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5 min read
22 May 2025

The Aadhaar card is a 12-digit unique identification number, serving as a critical document and distinctive proof of identity for Indian citizens. It includes personal details like name, date of birth, and biometric data, playing a pivotal role in government and financial transactions. Additionally, the Aadhaar card is an essential KYC document for financing solutions like personal loans. If you lose your Aadhaar card, you can retrieve it or opt for an Aadhaar card duplicate download by visiting the UIDAI website or using the mAadhaar app.

What is a duplicate Aadhaar card?

A duplicate Aadhaar card is a reissued copy of your original Aadhaar, provided by UIDAI, in case the card is lost, misplaced, or damaged. It carries the same Aadhaar number and biometric details as the original, ensuring uninterrupted access to government services, subsidies, and identity verification. You can easily request a duplicate through the UIDAI portal or visit the nearest enrolment centre with the required details.

Why is it important to get a duplicate Aadhaar card when the original is lost?

Losing your Aadhaar card can disrupt access to essential services, making its replacement crucial. Here’s why obtaining a duplicate Aadhaar card is important:

  • Key identification document: Aadhaar is essential for availing government schemes, banking services, and telecommunications. A replacement ensures uninterrupted access to these services.
  • Identity verification: Acts as a vital KYC document for financial transactions and legal processes. A duplicate Aadhaar allows you to continue verifying your identity seamlessly.
  • Prevent misuse: Replacing your lost Aadhaar minimizes the risk of unauthorized use of your Aadhaar number.
  • Security of information: Ensures your personal and biometric data remains secure and uncompromised.

Taking prompt action for an Aadhaar card replacement is essential for maintaining financial and legal stability.

Step-by-step guide to retrieve lost Aadhaar

Step-by-step guide to retrieve lost Aadhaar

 If you've lost your Aadhaar card, you can easily retrieve it online. Here's how to apply for Aadhaar card if lost:

  • Visit the official UIDAI website
  • Go to the ‘Retrieve Lost UID/EID’ section
  • Enter your registered mobile number or email
  • Verify using OTP
  • Download your e-Aadhaar instantly

This digital process ensures quick and secure recovery.

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Documents required for a duplicate Aadhaar card

To obtain a duplicate Aadhaar card, several documents are typically required. First, you'll need a valid photo ID, such as a passport, voter ID, or driver’s license, to verify your identity. Additionally, proof of address may be needed, which can be provided through documents like utility bills, bank statements, or rental agreements. You should also have a registered mobile number linked to your Aadhaar, as OTP verification is essential for the application process. If you're applying online, ensure that you have access to the UIDAI portal, where you can submit the required information and documents for a duplicate card.

How to download a duplicate e-Aadhaar card online?

Follow the below steps to get the duplicate e-Aadhaar card online:

Step 1: Navigate to the UIDAI self-service portal.
Step 2: Select the 'Retrieve EID/Aadhaar number' feature to retrieve your card.
Step 3: Input your full name, registered email address, and registered mobile number.
Step 4: Enter the security code on the screen and click the "get one-time password" button.
Step 5: Provide the OTP received on your registered mobile number.
Step 6: Once the OTP is verified, you will receive your Aadhaar number or enrolment number on your registered mobile number or email address.
Step 7: Visit the UIDAI portal again, and click on the “Download Aadhaar” button.
Step 8: Enter your Aadhaar number or enrolment number, name, pin code, and captcha code.
Step 9: Click on the "get one-time password" button, and input the OTP received on your registered mobile number or email address.
Step 10: Once the OTP is verified, you can download a copy of your Aadhaar card.

How to get duplicate PVC Aadhaar Card online?

Losing your Aadhaar card can be stressful, but obtaining a duplicate PVC Aadhaar card is simple with the UIDAI's online process. Here’s how:

  1. Visit the UIDAI website
    • Go to the official UIDAI portal and click on the "Order Aadhaar Reprint" option under the "My Aadhaar" section.
  2. Enter Aadhaar details
    • Input your 12-digit Aadhaar number or Enrollment ID and complete the security captcha.
  3. Verify with OTP
    • Authenticate using the OTP sent to your registered mobile number.
  4. Make the payment
    • Pay the nominal fee using available payment methods.
  5. Receive the PVC Aadhaar card
    • Once processed, the duplicate card will be dispatched to your registered address.

This convenient process ensures prompt delivery of your lost Aadhaar card download in PVC format.

How to get a duplicate Aadhaar Card offline through phone?

If you’ve lost your Aadhaar card, you can replace it offline by contacting the UIDAI helpline. Follow these steps:

  1. Call the UIDAI helpline
    • Dial the UIDAI toll-free number and follow the automated instructions to connect with a customer service representative.
  2. Provide Aadhaar details
    • Share your Aadhaar number or Enrollment ID for identity verification.
  3. Verify identity
    • The representative may ask additional questions or request specific details to confirm your identity.
  4. Follow further instructions
    • You may be guided to visit an Aadhaar enrollment center to complete verification or submit necessary documents.

This offline process ensures proper assistance to replace lost Aadhaar card and maintain uninterrupted access to services.

How to get a duplicate Aadhaar Card from the Aadhaar enrolment centre?

If you encounter difficulties retrieving your Aadhaar card online, consider obtaining it offline at an Aadhaar enrolment centre by following these simple steps:

  1. Visit the Aadhaar enrolment centre and complete the Aadhaar correction form.
  2. If you know your Aadhaar number or enrolment number, request the registrar to issue a duplicate Aadhaar.
  3. The executive will authenticate your biometrics and initiate a request for a duplicate Aadhaar card.
  4. Upon successful processing, the duplicate Aadhaar will be dispatched to your registered postal address.

By following these steps, you can easily replace your lost Aadhaar card and obtain a duplicate online, ensuring that you maintain access to a crucial identification document.

How to print your duplicate Aadhaar card?

If you need a printed copy of your duplicate Aadhaar card, follow these simple steps:

  1. Visit the UIDAI website
    • Go to the official UIDAI portal and select the "Order Aadhaar Reprint" option under the "My Aadhaar" section.
  2. Enter Aadhaar details
    • Provide your 12-digit Aadhaar number or Enrollment ID and complete the captcha for security.
  3. Authenticate with OTP
    • Verify your identity using the OTP sent to your registered mobile number.
  4. Make payment
    • Pay the nominal fee for the reprint.
  5. Receive and print
    • Once processed, your duplicate Aadhaar card will be delivered to your registered address for printing.

Conclusion

In case you have lost your Aadhaar card, it is wise to get it replaced as soon as possible. If you find yourself in need of funds to meet expenses such as emergencies, travel, or other financial needs, you may want to apply for a personal loan. During the application process, having your Aadhaar card as a supporting document is often essential. Access to your Aadhaar card can significantly ease the process of securing credit when you need it most. Read more for more information on the documents required for a personal loan from Bajaj Finance.

Additional read:

How to Download e-Aadhaar Card

What is PVC Aadhaar Card

How To Verify Digital Signature in e-Aadhaar

Ten Facts on Aadhar That You Must Know

All About Aadhaar Biometrics

How to Update Date of Birth on Aadhaar Card

How to Change Address on Aadhaar Card

How to Fix Aadhaar Card Details Online

How to Check Aadhaar Card Status

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Is a duplicate Aadhaar card equally valid?

No, a duplicate Aadhaar card is not equally valid as the original. While it serves as a duplicate copy, the unique Aadhaar number remains the same. However, for most purposes, a printed or downloaded Aadhaar e-copy is acceptable. Always ensure authenticity and use government-approved channels to obtain duplicates.

I lost my Aadhar card. How can I get the same Aadhar card?

If you lost your Aadhaar card, you can download an e-copy from the official UIDAI website or use the mAadhaar app. Visit the UIDAI portal, enter your Aadhaar number, and follow the steps for a digital copy.

How to get a duplicate Aadhaar when you don’t have an Aadhaar number or the enrolment ID?

If you've lost both Aadhaar number and enrolment ID, visit the nearest Aadhaar enrolment centre. Provide necessary details for identity verification. The official will assist in retrieving your Aadhaar information. Once identified, you can obtain a duplicate Aadhaar card. Carry any identity proof for the process.

How to get a duplicate Aadhaar when you don’t have registered mobile number?

To get a duplicate Aadhaar without a registered mobile number, visit the nearest Aadhaar enrolment centre. Provide required documents for identity verification. Once verified, the officials will update your mobile number, and then you can proceed to obtain a duplicate Aadhaar card. Bring any valid identity proof for the process.

Can someone misuse my Aadhar card if lost?

If your Aadhaar card is lost, there is a potential risk of misuse. It contains sensitive personal information. Report the loss to UIDAI immediately. Enable biometric locking via the mAadhaar app for added security. Monitor your Aadhaar activities and promptly report any unauthorised usage to prevent misuse.

What are the charges for an Aadhaar PVC card?

Charges for an Aadhaar PVC card vary but typically range from Rs. 50 to Rs. 100, depending on the service provider and delivery options.

What are the modes available for making payment for an Aadhaar PVC card?

Payment modes for an Aadhaar PVC card include online methods like credit/debit cards, net banking, and offline options such as cash or demand draft.

Do I need to file FIR for lost Aadhaar card?

Filing an FIR for a lost Aadhaar card is not mandatory. However, it is advisable to report the loss to prevent potential misuse of your Aadhaar number.

Is it OK if I lost my Aadhar card?

Yes, losing your Aadhaar card is common and can be managed. You can easily apply for a duplicate card to regain access to your Aadhaar details.

How do I complain about a lost Aadhar card?

To complain about a lost Aadhaar card, contact the UIDAI helpline or visit their website to file a complaint and seek assistance regarding your lost card.

Is there a fee to get a duplicate Aadhaar card?

Yes, there is a nominal fee for obtaining a duplicate Aadhaar card. The fee can vary, so it's best to check the UIDAI website for the current charges.

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