How Reliance Makes Its Money?

Over the past five years, Reliance Industries has expanded its reach through various deals and acquisitions. Due to these strategic partnerships, the company is now active in four main industries: Retail, Digital Services, Media and Entertainment, and Energy. These act as the primary revenue-generating sources for Reliance.
 

Furthermore, the company has invested heavily in various sectors to strengthen its market position and customer base. In the past three years,
Reliance spent over $566 million in media and education, $194 million in retail, $1.2 billion in telecom and internet firms, $100 million in digital companies, and $391 million in chemicals and energy.
 

It is worth mentioning that “Reliance Jio”, in particular, has boosted RIL's reputation in consumer services. As per a recent survey, about 66% of users now see it as a more consumer-friendly brand. In this article, let’s understand the various revenue sources of Reliance and see how it makes money. We will also cover some strategic acquisitions made by the company in the past 2 years.

• Reliance Industries operates in four primary segments: Retail, digital services, media, and energy.
  

• To strengthen its market position, the company has made several acquisitions with some popular ones being, Clovia (fashion), Balaji Telefilms (TV content), Hathway (broadband), DEN (cable TV), and more.

• Key business brands of the company are Reliance Jio, Reliance Retail, and Network18 Media.

In the last two years, Reliance acquired various companies to expand into new areas. These acquisitions helped Reliance grow in different sectors like entertainment, telecom, e-commerce, and technology.
 

Some notable investments are:

• Balaji Telefilms (TV content)

• EdCast (education technology)

• Fynd (online shopping)

• Grab (logistics)

• Hathway (broadband)

• Saavn (music streaming)

• Haptik (customer service)

• Radisys (5G technology)

• Eros (TV content)

• Tesseract (AR/VR)

• DEN (cable TV)

• Reverie (language software)

• Embibe (online learning)

• Clovia (fashion)

Now, let’s check some major revenue sources of Reliance (all data pertains to the financial year 2023-24):
 

Retail segment

In 2023-24, Reliance Retail had a strong year and showed steady growth in both revenue and profit. The company earned Rs. 3,06,848 crore, which is 17.8% higher than last year. Its profit, measured by EBITDA (earnings before interest, tax, depreciation, and amortisation), also grew by 28.4% to Rs. 23,082 crore, with an improved margin of 8.5%.

Moreover, Reliance Retail expanded by opening 1,840 new stores (bringing the total to 18,836 stores). Now, this division covers 79.1 million square feet and raised about Rs. 17,814 crore in equity funding during the year.
 

Digital services

Through Reliance Jio, the company is aiming to become India's largest digital platform. It is a major revenue source for Reliance, with 99% population coverage and strong partnerships. Most of its digital services are consumed by households, merchants, and enterprises. Let’s see what makes Jio unique:

• Advanced network design
  Jio's network design supports both wireless and wired services. This design is further enhanced with next-gen digital tools like Edge Compute (for real-time processing), Cloud Native Applications (flexible cloud services), and AI/ML (for automation and intelligence).

• Fast project execution
  Jio is known for executing large technology projects efficiently in terms of time and cost. The rapid rollout of its massive 5G network within just over a year is an example of its strong execution capabilities.

• Extensive market presence
  Jio’s network covers over 99% of India’s population and reaches 25 million homes via fibre. Currently, Jio has 9,000 digital stores, 1 million merchant partners, and 3 million Jio Associates.
   

Media and entertainment

Reliance’s Network18 Media is a major media conglomerate and another key revenue source of Reliance. The company offers a wide range of content in news, entertainment, sports, and movies. Their business model is based on a unique “omni-channel” approach. This means the company reaches people through multiple platforms, such as:

• TV

• Digital channels, and

• Live events

Moreover, Network18 focuses on creating digital platforms that serve as hubs for content consumption. They have successfully adopted a "Digital First, TV Always" strategy to ensure that consumers can access content seamlessly on any device.
 

When it comes to reach, Network18’s television channels hold a strong presence in India and have a 12.7% share of TV network viewership. Also, its digital news platforms reach around 227 million users monthly.
 

Next, “Jio Studios”, Network18’s media production arm, is also focused on producing world-class content. It has even expanded its reach beyond the Hindi-speaking market by producing films in regional languages. In the financial year 2024, Jio Studios’ films earned Rs. 700 crore at the box office. Interestingly, every second film in the last quarter of the year was from Jio Studios.