The Maharashtra State Electricity Distribution Company Limited (MSEDCL) is responsible for distributing electricity in the state of Maharashtra, India. They provide various services to their consumers, including:

• New connection applications
• Meter reading and billing
• Bill payments
• Complaint registration and redressal
• Power outage information

Paying your MSEDCL bill on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centres.

You can make MSEDCL bill payments online via the BBPS platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your Electricity bills through the Bajaj Finserv BBPS platform.

MSEDCL electricity customer care

MSEDCL offers a variety of customer care options to assist consumers with their electricity-related needs. These options include:

• Toll-free numbers: There are several toll-free numbers that you can call to reach MSEDCL customer care. These numbers are:
• 1912
• 19120
• 1800-212-3435
• 1800-233-3435
• 022-50897100 (This number is specific to Mumbai)
• Missed call service: You can give a missed call to 19120 to register a complaint. MSEDCL will call you back to address your concerns.
• Email: You can send an email to customercare@mahadiscom.in for general inquiries or helpdesk_pg@mahadiscom.in for online payment-related issues.
• Online portal: You can access MSEDCL's online portal to access services such as bill payments, complaint registration, and meter reading information.

How to register MSEDCL complaint online:

While I cannot provide a step-by-step guide due to website restrictions, here's an overview of registering a complaint online with MSEDCL:

• Visit the MSEDCL website.
• Look for the ‘REGISTER COMPLAINT’ section or link.
• You might need to register or log in to your account.
• Select the type of complaint you want to register (e.g., billing, power outage).
• Provide details about your complaint, including your consumer account number and the specific issue you're facing.
• Submit the complaint.
• You should receive a confirmation number or reference ID for your complaint.

MSEDCL electricity customer care number:

There are several ways to reach MSEDCL customer care:

• Toll-free number: 1912 (available 24/7)
• 19120 (available 24/7)
• 1800-233-3435 (toll-free)
• 1800-212-3435 (toll-free)
• Missed call service: Dial 022-50897100 and your call will be registered as a complaint.
• Email: customercare@mahadiscom.in (for online application issues)
• Social media: You can also reach out through their social media channels like Twitter and Facebook.

Conclusion

MSEDCL offers various channels for you to register complaints and get assistance with your electricity concerns. Choose the method that best suits your needs and remember to keep your consumer account number handy for reference.