Madhya Pradesh Poorv Kshetra Vidyut Vitaran Company Limited (MPEZ) is based in Jabalpur, Madhya Pradesh. It was established in 2002 to manage electricity distribution in the eastern region of the state. MPEZ serves residential, commercial, and industrial customers, ensuring the efficient distribution of electricity.

The company provides services such as new electricity connections, bill payments, and customer support. It also focuses on improving rural electrification, upgrading infrastructure, and reducing transmission losses. MPEZ aims to deliver reliable electricity supply while promoting energy conservation.

The company operates in several districts of Madhya Pradesh, contributing to the state's overall development. MPEZ continues to modernise its services by introducing digital solutions like online billing and mobile applications for customer convenience.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. The BBPS platform on Bajaj Finserv – Bajaj Pay ensures a secure and hassle-free experience.

Why do you need your consumer number

The MPEZ consumer number is essential for all transactions with MPEZ. It enables the company to quickly identify your account, monitor your electricity usage, and assist with any inquiries or service-related requests. The consumer number is also required for making electricity bill payments, lodging complaints, or upgrading your service. Keeping your consumer number readily available ensures quicker service and avoids delays in addressing billing or service concerns.

Step-by-step guide to finding your consumer number

Finding your MPEZ consumer number is straightforward. Follow these steps:

• Check your MPEZ electricity bill: The consumer number is usually printed at the top or front page of your bill.

• Look for MPEZ notifications: If you receive SMS or email alerts from MPEZ, your consumer number may be included in those messages.

• Visit the MPEZ website: Log into your MPEZ online account using your registered mobile number or email to retrieve your consumer number.

• Contact MPEZ customer care: If you cannot access your bill, you can call MPEZ customer service with your account details, and they will provide your consumer number.

• Use the Bajaj Finserv app: You can also access your MPEZ consumer number by logging into Bajaj Pay through the app or website and checking your bill.

Following these steps will ensure that you have your consumer number ready for any transaction or customer service request.

Alternative methods to retrieve your consumer number

If you lose your physical bill or forget your consumer number, MPEZ offers alternative methods to retrieve it:

• Aadhaar linkage: Your consumer number may be linked to your Aadhaar card, which can be verified on the MPEZ website.

• SMS service: You can send a request via SMS to MPEZ’s customer care number, and they may respond with your consumer number.

• Mobile app: MPEZ’s mobile application also allows users to retrieve their consumer number by logging in with their registered mobile number.

MPEZ has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay, UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.