How to Find the Consumer Number on an Electricity Bill

Know where you can find the consumer number on your electricity bill.
PAY BILL
How to Find the Consumer Number on an Electricity Bill
5 mins read
8 Feb 2024

What is the consumer number on an electricity bill

The consumer number on an electricity bill is a unique identifier assigned to each individual or entity receiving electricity services. It is used by the utility company to accurately track and manage billing, payments, and service-related issues for the specific customer account.

How to find the consumer number on an electricity bill

Here is the step-by-step process on how you can find the consumer number on your electricity bill:

  1. Locate the electricity bill: Retrieve your latest electricity bill from your mailbox or online account.
  2. Look for consumer information: Scan through the bill to find a section labeled ‘CONSUMER INFORMATION,’ ‘ACCOUNT DETAILS.’
  3. Find the consumer number: Within the consumer information section, look for a line item labeled ‘CONSUMER NO.,’ ‘ACCOUNT NO.,’ or similar. This is typically located near the top of the bill.
  4. Identify the number: The consumer number is usually a series of digits unique to your account. It may be formatted differently depending on your utility provider.

If you are still unable to find the consumer number, reach out to the utility provider's customer service. They can assist you in locating the consumer number and answer any questions you may have about your bill.

Why is the consumer number important

The consumer number is vital for several reasons. Firstly, it uniquely identifies your account within the utility company's system, ensuring accurate billing and payment processing. It also facilitates communication with the utility provider regarding service inquiries, complaints, and account-related matters. Moreover, the consumer number helps track usage patterns and historical data associated with your account, aiding in resolving billing discrepancies and analysing energy consumption trends.

Additionally, it serves as a reference point for any future interactions with the utility company, streamlining processes and ensuring efficient customer service delivery. Overall, the consumer number plays a crucial role in managing your electricity account effectively.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What are other terms used for consumer number?

Other terms used for consumer number include account number, customer ID, service number, meter number, and billing reference. These terms may vary depending on the utility provider and the specific context of the account management system.

Is the bill number and consumer number identical?

No, the bill number and consumer number are not identical. The bill number is a unique identifier assigned to each electricity bill, whereas the consumer number is a unique identifier assigned to each customer account

Is it possible to find the consumer number on the electricity provider’s website?

Yes, it is possible to find the consumer number on the electricity provider's website. Typically, you can access your account information by logging into your online account or by using a specific tool provided for account lookup.

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