Madhya Pradesh Central Zone (MPCZ) Electricity Distribution Limited is responsible for distributing electricity in the central region of Madhya Pradesh. It operates in cities such as Bhopal, Gwalior, and Kota. The board aims to ensure reliable electricity distribution to homes, businesses, and industries.

Each MPCZ customer is assigned a unique consumer number to simplify bill payments and service tracking. This number is essential for various tasks, including viewing bills, making payments, and raising service requests. Knowing how to locate your consumer number can save time and help you manage your electricity account smoothly.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is MPCZ consumer number

The consumer number is a unique identifier for each electricity account within the MPCZ region. This number is issued when customers set up their electricity connection. It is typically found on the top of your monthly electricity bill. This 10-digit number helps the MPCZ board track your usage and payments.

Having access to this number is essential because you will need it every time you pay your electricity bill, either online or through other payment methods.

Why do you need your consumer number

The consumer number is crucial for managing your MPCZ electricity account. With this number, you can view your monthly electricity bill, check your payment history, and raise complaints related to billing or power supply.

In addition, without your ‘CONSUMER NUMBER,’ you will not be able to make bill payments through third-party platforms, including the Bajaj Finserv website. This number also helps MPCZ customer support

Step-by-step guide to finding your consumer number

Finding your consumer number is simple if you know where to look. Here is a quick guide to help you locate it:

• Check your bill: The consumer number is printed on your electricity bill, typically at the top of the page. It is a 10-digit number.
• MPCZ mobile app: Log into the official MPCZ app and navigate to the “Account Details” section to find your consumer number.
• MPCZ website: Log into your account on the MPCZ website and go to the “My Account” tab. Your consumer number will be displayed here.
• Customer service: If you cannot find your ‘CONSUMER NUMBER,’ you can contact MPCZ customer service for assistance.

For more convenience in managing payments, consider using Bajaj Pay. It offers a seamless platform for efficiently handling all utility bills.

Alternative methods to retrieve your consumer number

If you do not have a copy of your electricity bill or access to the MPCZ app, you can still retrieve your consumer number by following these steps:

• SMS service: Send a text message to the official MPCZ number with your account details to receive your consumer number.
• Email support: You can also email MPCZ’s customer support with your account information to get your consumer number.
• Visit the nearest MPCZ office: Visit your local MPCZ office and provide them with your registered mobile number or address. They will help you retrieve your consumer number.

MPCZ has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay MPCZ electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘MPCZ ’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.