Get in touch with Airtel FASTag customer care for quick assistance.
Airtel FASTag customer care
Airtel FASTag is a convenient and efficient way to pay tolls electronically at various checkpoints across India. Whether you are a frequent traveller or an occasional road user, having a FASTag ensures seamless passage through toll plazas without the need for cash transactions.
Here, we will delve into the essential details about Airtel FASTag customer care, including contact numbers, email support, and operational hours.
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Airtel FASTag customer care numbers
If you have any queries, concerns, or need assistance related to your Airtel FASTag, you can reach out to the customer care team.
Here are the contact numbers:
Airtel FASTag Customer Care: Dial 8800688006 or 400 from any network. Experienced agents are available 24/7 to assist you with balance checks, transaction details, recharges, and more.
Airtel FASTag email support
In addition to phone support, Airtel provides email support for FASTag-related inquiries.
If you prefer written communication, you can drop an email to: wecare@airtelbank.com
Feel free to reach out with any questions or concerns, and the Airtel FASTag customer care team will promptly address your queries.
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Operating hours of Airtel FASTag customer care
Airtel understands that issues can arise at any time, especially during travel.
That is why their customer care services are available 24 hours a day, 7 days a week.
Whether it is early morning or late at night, you can call the toll-free number or send an email for assistance.
How can I check my Airtel FASTag status?
You can check your Airtel FASTag status easily online. Log in to their website or app and navigate to the FASTag section. Enter your registered mobile number or vehicle details to view the status. If you need help, call Airtel's customer support. Staying updated on your FASTag status ensures smooth travel without toll payment issues.
How do I raise a complaint on HDFC Bank FASTag Online?
Raising a complaint about your Airtel FASTag online is simple. Visit their website or app and go to the FASTag section. Select "Help" or "Support" and choose the issue you are facing. Fill in the required details and submit your complaint. You can also track its status online. If needed, contact Airtel customer support for assistance. This ensures quick resolution without any hassle.
Check other banks FASTag customer care
IDBI FASTag customer care Bank of Baroda FASTag customer care KVB FASTag customer care
Quick links
Recharge and Pay Bills
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Frequently asked questions
You need your vehicle’s RC (Registration Certificate), KYC documents like Aadhaar or PAN, and a passport-size photo. Ensure your mobile number is linked for seamless updates.
No, each FASTag is linked to a specific vehicle’s registration number. You need a separate FASTag for every vehicle you own.
FASTag is valid for five years from the date of issuance. You only need to recharge it periodically to keep using it without hassle.
You can raise a complaint via the customer care, or the FASTag portal. Refunds, if applicable, are processed within a few working days.
You can recharge it through various third-party platforms. Bajaj Pay also offers a quick and secure way to top up your FASTag balance.
If you encounter any issues with your Airtel FASTag, you can raise a complaint by calling the Airtel FASTag Customer Care at 1800 419 6606. They will assist you in resolving the problem. Additionally, you can report incorrect deductions to the customer care helpline, and they will investigate and rectify any errors.
If you need a refund for an incorrect FASTag transaction, the new AI-enabled FASTag management system will automatically detect wrong transactions and generate refunds within 3-7 days.
Airtel Payments Bank charges a one-time fee of Rs. 100 (inclusive of GST) for FASTag. Additionally, there is a refundable security deposit based on your vehicle type. You can find detailed fees and charges on the Airtel Payments Bank website.
If your Airtel FASTag is lost or damaged, call the Customer Care at 1800 419 6606 for a replacement. The new tag issued will be linked to your old tag account, and the relevant balance amount will be transferred to the new tag.
If your FASTag is not working at toll plazas despite having sufficient balance, you will need to pay cash at the plaza. Additionally, report the issue to the concessionaire and contact customer care for further assistance.
Violating FASTag rules or misuse can result in penalties, including fines imposed by the authorities. It is essential to adhere to the guidelines to avoid any penalties.
You can contact Airtel FASTag customer care at 400 (for Airtel users) or 8800688006 (for other networks). They assist with queries related to recharge, deductions, or account issues.
