Need Help? Contact Kotak Mahindra Bank Credit Card Customer Support 24/7 at 1860 266 2666.
Kotak Mahindra Bank credit card customer care- 24*7
Kotak Mahindra Bank, one of India's leading private sector banks, has been providing a wide range of banking services since its inception in 1985. Over the years, it has established a strong reputation for innovation and customer-centricity. Among its diverse offerings, the bank's credit card services stand out, catering to various customer needs with numerous benefits and rewards. Kotak Mahindra Bank credit cards are designed to provide financial flexibility, convenience, and a host of exclusive deals.
For customers in India, Kotak Mahindra Bank offers a dedicated credit card customer care number. This helpline is available 24/7, ensuring that customers can get support whenever they need it. To speak with a customer care representative, cardholders can dial 1860 266 2666. This number is toll-free and can be accessed from any part of India.
State-wise customer care numbers:
- Maharashtra: 022 6600 6022
- Karnataka: 080 6600 6022
- Tamil Nadu: 044 6600 6022
- West Bengal: 033 6600 6022
City-wise customer care numbers:
- Mumbai: 022 6600 6022
- Bangalore: 080 6600 6022
- Chennai: 044 6600 6022
- Kolkata: 033 6600 6022
Customers can use these numbers to get region-specific assistance, making the support process more efficient and tailored to their needs.
Kotak Mahindra Bank credit card international helpline number
For customers travelling or residing abroad, Kotak Mahindra Bank offers international helpline numbers. These numbers provide round-the-clock support for any credit card-related issues that may arise outside India. Here are the international helpline numbers:
- USA: +1 855 845 3122
- UK: +44 808 178 5040
- Canada: +1 855 865 0505
- Australia: +61 1800 763 040
Customers can call these numbers to get assistance with their Kotak Mahindra Bank credit cards, ensuring they have access to support no matter where they are in the world.
Kotak Mahindra Bank Email Address Details
Kotak Mahindra Bank doesn't have an official customer support e-mail address. You can use the following online email forms to write to the customer support team. To write about unresolved queries: visit the official website and fill the form. All your credit card security and fraud-related queries can be addressed to itsecurity.bank@kotak.com.
Kotak Mahindra Bank SMS Banking
SMS requests to be sent from your registered mobile number to 9971056767 or 5676788.
Standard SMS charges apply Kotak Mahindra Bank SMS Banking
Kotak Mahindra Bank credit card enquiries
Cardholders with inquiries about their Kotak Mahindra Bank credit cards can contact the customer care team for assistance. The team is equipped to handle various queries, including:
- Payment issues: Resolve any issues related to Kotak Mahindra Bank credit card bill payments
- Reward points balance: Enquiries about the current balance and how to redeem reward points.
- Card activation: Assistance with activating a new or replacement credit card.
- Fraud reporting: Reporting any suspicious activity or potential fraud on their credit card.
- Card limit increase: Enquiries about increasing the credit limit on their card.
The customer care team is committed to providing comprehensive support, ensuring that cardholders have a seamless experience.
How to Block Kotak Credit Card
You can block the kotak credit card online through Kotak Mahindra Bank's official website. Follow any of these steps to block your lost/stolen credit card permanently:
Through Mobile Banking:
Step 1: Log in to Mobile Banking
Step 2: Go to 'Service Request' and select 'Credit Card Requests'
Step 3: Choose 'Report Lost/Damaged Card'
Through Net Banking:
Step 1: Login to Net Banking
Step 2: Go to 'Service Requests'
Step 3: Choose 'Report Lost Card'
Other Bank Credit Card Customer Care
Quick Links:
Conclusion
Kotak Mahindra Bank provides excellent customer care services for its credit cardholders. With multiple channels for support, including phone, email, online chat, and branch visits, customers can easily get assistance for any issues or queries. The bank's 24x7 helpline numbers ensure that support is always available, both in India and internationally.
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Frequently asked questions
If you need to report a stolen or lost credit card, immediately contact your bank's customer care to block the card and prevent unauthorized transactions. For Kotak Mahindra Bank, call 1800-209-0000 or 1860-266-2666.
To block your Kotak Credit Card, log in to Net Banking or Mobile Banking, go to the Credit Card section, and select "Report Lost Card." You can also send an SMS with "KCCLOST (last 4 digits of your card)" to 5676788.
To reach Kotak Mahindra Bank's international helpdesk, call the country-specific toll-free numbers provided on their website. For example, the number for the USA is 1855-365-6767, and for the UK, it's 0080044990000.
Yes, you can contact Kotak Mahindra Bank via email for credit card issues. Use the email address: service.bank@kotak.com or visit their email us page for more options.