Check Citibank customer care contact details for 24*7 support.

Citibank credit card customer care

Citibank, a leading global financial institution, offers a wide range of banking services and products. Established in 1812, Citibank has built a strong reputation for its innovative financial solutions. One of its most popular products is the Citibank Credit Card, which provides numerous benefits and features tailored to meet the diverse needs of its customers.

Citibank credit card customer care: Your comprehensive guide

Understanding how to contact Citibank Credit Card Customer Care can save time and ensure you get the help you need promptly. Citibank offers various channels for customer support, including phone, email, and online chat. This guide will walk you through the available options, helping you choose the best way to get in touch with Citibank for your credit card-related enquiries.

Citibank credit card customer care number

For customers in India, Citibank provides a dedicated helpline number to address all credit card-related queries. The Citibank Credit Card Customer Care Number for India is 1800 267 2425 This number is available 24/7, ensuring that customers can get assistance at any time of the day or night. The support team can help with issues such as card activation, billing disputes, reward points, and more.

Citibank credit card customer care numbers state/city wise

Citibank has established state-wise and city-wise helpline numbers across India to cater to its vast customer base. Here is a list of some key contact numbers:

State-Wise Customer Care Numbers:

  • Maharashtra: 022 4955 2484
  • Karnataka: 080 4955 248
  • Tamil Nadu: 044 4955 2484
  • Delhi: 011 4955 2484
  • West Bengal: 033 4955 2484

City-Wise Customer Care Numbers:

  • Mumbai: 022 4955 2484
  • Bangalore: 080 4955 2484
  • Chennai: 044 4955 2484
  • New Delhi: 011 4955 2484
  • Kolkata: 033 4955 2484

These numbers ensure that customers from different regions can access customer care services easily and efficiently.

Citibank credit card international helpline number

For customers travelling or residing abroad, the Citibank offers international helpline numbers to provide assistance. These numbers ensure that customers can report lost or stolen cards, resolve transaction issues, and seek help for any other credit card-related concerns. Some of the key international helpline numbers are:

Australia

Toll-free: 1-800-252-856

Bahrain

Toll-free: 8000-4884

Canada

Toll-free: 1-800-248-4674

Europe

Toll-free from UK: 0800 032 2484
Toll-free from Europe: 00-800-2484 2484

Hong Kong

Toll-free: 800-908-413

India

+91 22 4955 2484

Singapore

Toll-free: 1-800-225-7211

Thailand

Toll-free: 001-800-65-6196

UAE

Toll-free: 800-035703463

USA

Toll-free: 1-800-248-4674


These helpline numbers are operational 24x7, providing round-the-clock support to international customers. The bank's commitment to offering global assistance ensures that customers can have a smooth banking experience even when they are overseas.

Citibank credit card enquiries

Cardholders with inquiries about their Citibank credit cards can contact the customer care team for assistance. The team is equipped to handle various queries, including:

  • Payment issues: Resolve any issues related to Citibank credit card bill payments
  • Reward points balance: Enquiries about the current balance and how to redeem reward points.
  • Card activation: Assistance with activating a new or replacement credit card.
  • Fraud reporting: Reporting any suspicious activity or potential fraud on their credit card.
  • Card limit increase: Enquiries about increasing the credit limit on their card.

The customer care team is committed to providing comprehensive support, ensuring that cardholders have a seamless experience.

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Conclusion

Citibank's commitment to providing excellent customer service is evident in its comprehensive credit card customer care offerings. Whether you are in India or abroad, Citibank ensures that you have access to the support you need. From state-wise and city-wise helpline numbers to international support,

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Can I speak to Citibank representative directly?
Yes, you can speak to a Citibank representative directly by calling the customer care number specific to your region or the international helpline number.

How can I find the balance on my credit card from Citibank?
You can find the balance on your Citibank credit card by logging into your online banking account, using the Citibank mobile app, or by calling the customer care helpline.

How do I contact Citibank credit card for international credit card support?

You can contact Citibank for international credit card support by calling their international customer service number. This number is usually found on the back of your credit card or on the Citibank website. Make sure to have your credit card details handy when you call.

Can I change my credit card billing address via customer care?

Yes, you can change your credit card billing address via customer care. You will need to call the Citibank customer service number and provide the necessary verification details. Alternatively, you might be able to update your billing address through your online banking account.

What are the working hours of Citibank credit card customer care?

The working hours of Citibank credit card customer care can vary depending on your location. Generally, customer care services are available 24/7 for urgent issues like lost or stolen cards. For other inquiries, it’s best to check the specific hours on the Citibank website or contact them directly.

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