Dial DBS Bank Credit Card Helpline at 1860 267 6789 for swift assistance with queries, transactions, and account management.
DBS Bank Credit Card Customer Care: Your Comprehensive Guide
Managing your DBS Bank credit card effectively involves not only smart spending but also staying informed about customer support channels.
DBS Bank, a leading multinational bank, offers comprehensive customer care services for its credit cardholders.
Whether you have queries, complaints, or need assistance, this guide will help you navigate the DBS Bank credit card customer care landscape. We will also discuss how Bajaj Pay, the BBPS platform by Bajaj Finserv makes doing credit card payment a breeze.
DBS Bank credit card customer care number
When you need immediate assistance, pick up your phone and dial the DBS Bank credit card helpline numbers:
- Toll-free number: 1800 209 4555
- Non-toll-free number: +91 44 6685 4555
These numbers are available 24/7, ensuring that you can reach out anytime, whether it is day or night.
DBS Bank email address
Prefer written communication? Drop an email to the DBS Bank credit card customer care team at customercareindia@dbs.com.
Be sure to include your credit card details and a clear description of your query or concern.
DBS Bank 24x7 credit card customer care numbers (state-wise & city-wise)
DBS Bank has dedicated helpline numbers for specific states and cities. Here is a quick reference:
State-wise helpline numbers:
- Andhra Pradesh: 040 6688 3300
- Delhi: 011 6638 3300
- Gujarat: 079 6688 3300
- Karnataka: 080 6688 3300
- Maharashtra: 022 6688 3300
- Tamil Nadu: 044 6688 3300
City-wise helpline numbers:
- Mumbai: 022 6688 3300
- Chennai: 044 6688 3300
- Bangalore: 080 6688 3300
- Hyderabad: 040 6688 3300
- Kolkata: 033 6688 3300
Remember to prefix the STD code when dialing from a landline.
DBS Bank credit card enquiries
Got questions about your credit card? The DBS Bank customer care team can assist you with:
- Card activation: If you have received a new credit card, call the helpline to activate it.
- Billing queries: Clarify doubts related to your credit card statement, charges, or fees.
- Credit limit enhancement: Need a higher credit limit? Inquire about the process.
- Reward points: Understand how to redeem your reward points effectively.
DBS Bank credit card international helpline number
Traveling abroad? Keep the DBS Bank international helpline handy:
- International helpline: +91 44 6685 4555
This number ensures you get assistance even when you are outside India.
DBS Bank credit card grievance redressal
If you are unhappy with any aspect of DBS Bank’s credit card services, follow these steps:
Step 1: Contact the customer care team using the numbers or email mentioned above.
Step 2: If your issue remains unresolved, escalate it to the Grievance Redressal Officer:
- Email: customercareindia@dbs.com
- Phone: +91 44 6685 4555
DBS Bank nodal office contact details
For further escalation, reach out to the Nodal Officer:
- Email: ssrinivasan@dbs.com
- Phone: +91 44 6656 7777
Write to DBS Bank
Prefer traditional mail? Write to DBS Bank at:
DBS Bank Ltd., 3rd Floor, Wockhardt Towers, Bandra Kurla Complex, Bandra (East), Mumbai - 400051
Remember, efficient communication ensures a smoother credit card experience. Keep these contact details handy, and rest assured that DBS Bank is committed to assisting you promptly.
Now, you can make your DBS Bank credit card payment without any hassle on the Bajaj Finserv BBPS Platform. Simply log on to the website and pay your credit card bills with convenience and security.
Recharge and Pay Bills
Frequently asked questions
Yes, you can speak to a DBS Bank representative directly. Use the following helpline numbers:
- Toll-free number: 1800 209 4555
- Non-toll-free number: +91 44 6685 4555
To raise a complaint about your DBS Bank credit card, consider the following options:
Phone banking: Call the helpline at the numbers mentioned above.
Email: Send an email to customercareindia@dbs.com with your card details and a clear description of your concern.
Yes, you can register your complaint offline. Write a letter to:
Principal Nodal Officer
DBS Bank India Limited, Express Towers, Nariman Point, Mumbai – 400 021
You can check your DBS Bank credit card balance through:
ATM: Insert your card, key in your PIN, select “Balance Inquiry,” and view your account balance.
DBS Card+ mobile app: Download the app for complete card control and balance information.
For further escalation, reach out to the Nodal Officer:
- Email: dbsnodalofficer@dbs.com
- Phone: +91 22 6833 0934
If you need to reach out to the DBS customer care while abroad, you can do so by calling the international helpline at +91 44 6685 4555.
If you have any queries related to your Bajaj Finserv DBS Bank SuperCard, you can contact their customer care at:
- Helpline (India): 1860 267 6789
- Helpline (International): +91 4469046789
- Email: SuperCardCare@dbs.com
To connect with a DBS Bank live agent, call the helpline number 1860 267 6789. They will assist you promptly with any concerns or queries you may have.
