JVVNL Customer Care Number for Instant Support

JVVNL promises quick help with account inquiries and service issues, ensuring customers have a smooth experience.
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JVVNL Customer Care Number for Instant Support
96 3 mins read
16 Feb 2024

The Jaipur Vidyut Vitran Nigam Limited (JVVNL) is a state-owned power distribution company that is engaged in the distribution and supply of electricity in 17 districts of Rajasthan. These districts include Jaipur, Dausa, Alwar, Bharatpur, Dholpur, Kota, Bundi, Baran, Jhalawar, Sawai Madhopur, Dudu, Gangapur City, Deeg, Kotputli, Bhiwadi, Tonk, and Karauli (except Kota & Bharatpur City).

You can make JVVNL electricity bill payments online via the Bajaj Pay on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/ debit cards, net banking, Bajaj Pay U, and Bajaj Pay UPI to pay your JVVNL bills through the Bajaj Finserv BBPS platform.

JVVNL has several customer care numbers depending on your needs

JVVNL customer care number:

  • Call the JVVNL customer care at 1800-180-6507 & 1912 for assistance and general inquiries related to Jaipur Vidyut Vitran Nigam Limited.

JVVNL toll-free customer care number:

  • Dial the toll-free number 18001806507 to reach the JVVNL customer care centre, providing a convenient way for customers to seek assistance without incurring any charges.

JVVNL complaint number:

  • For registering complaints with Jaipur Vidyut Vitran Nigam Limited, contact the complaint numbers 1800-180-6507 & 1912. This number is dedicated to addressing and resolving issues raised by customers regarding the electricity distribution and supply services.

Customer care no. list

Category

Contact information

Operating hours

JVVNL Citizen Contact Center

Toll-free: 18001806127

8 AM - 8 PM

24x7 Centralized Call Center Jaipur Discom

Toll-free: 18001806507

24x7

JVVNL Complaints

WhatsApp/ SMS: 9414037085

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24x7 Separate JVVNL Helpline for Safety Complaints

Call: 0141-7196825

24x7

Consumer Complaint Registration

1. IVRS or call toll-free: 1800-180-6507 & 1912

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2. IVRS or call tolled: 0141-2203000

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3. SMS to 57575 and 9414037085

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

What is the JVVNL Customer Care Number?

Customers can contact JVVNL (Jaipur Vidyut Vitran Nigam Limited) customer care at this toll-free number for assistance with any problems relating to electricity. 1800-180-6507 is the major customer care number. For assistance with billing questions, power outages, new connections, disconnections, and other services, call this helpline 24/7. Customers can call this number to get rapid assistance from JVVNL's support team for any emergency or pressing problems.

How can I contact JVVNL Customer Care for emergency services?

Call 1800-180-6507, JVVNL Customer Care's toll-free helpline, if you need emergency assistance. For emergencies like power outages, electrical problems, or safety issues, this hotline is open around-the-clock. A customer service agent will help you with your emergency and, if required, arrange for technical support when you call. You can report emergencies and receive quick situation updates by using the JVVNL website or mobile app. Make sure you include all the information required to speed up the issue's resolution.

What information do I need to provide when calling JVVNL Customer Care?

You may find your consumer number or account ID on your electricity bill and should provide it to JVVNL Customer Care when you call. Prepare your name, address, and a brief explanation of the problem or question you are asking about as well. In the event of an emergency, identify the type of issue—such as a power outage or electrical malfunction—and raise any concerns regarding safety. Giving the customer service agent thorough and precise information makes it easier for them to assist you and guarantees that your problem will be resolved more quickly.

Can I register a complaint through the JVVNL Customer Care Number?

Indeed, you can file a complaint by calling 1800-180-6507, the JVVNL Customer Care Number. Customers can report a variety of issues, including billing irregularities, power outages, meter issues, or questions about the quality of the services, by calling this toll-free number. Give your consumer number, contact information, and a detailed description of the problem when filing a complaint. In order to help you fix the issue as soon as possible, the customer service team will record your complaint, provide you a reference number, and offer assistance. Through the JVVNL website or app, you may also monitor the progress of your complaint.

Are there alternative ways to contact JVVNL Customer Care besides the phone number?

Yes, there are a variety of other ways to reach JVVNL Customer Care besides the phone number. You can use the chat support option or fill out a contact form on their official website to get in touch. Additionally, JVVNL has a mobile app that offers a number of client services, such as service requests, complaint registration, and bill payment. You can also get help by emailing their specified customer support address or by visiting their local customer care centres. Alternatives like these guarantee customers have several ways to get assistance.

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