What are the steps for loan cancellation?

Read this article to know the steps to cancel your Bajaj Finserv loan
Steps for Bajaj Finserv loan cancellation
3 min
20-September-2024
Loan cancellation can arise due to various reasons, and it's crucial to understand the methods and documents required for a smooth process. Common reasons for loan cancellation include changes in financial status, inaccuracies in the loan agreement, or better loan offers. To cancel a loan, one must follow specific procedures, which vary depending on whether the process is done online or offline. Proper documentation and adherence to the lender's guidelines are essential to ensure the cancellation is executed without complications.

Common reasons for loan cancellation

Loan cancellation can occur for several reasons. Financial instability might make continuing with the loan unmanageable. Errors in the loan agreement, such as incorrect terms or conditions, can also lead to cancellation. Additionally, if the borrower receives a more favourable loan offer, they may opt to cancel the existing loan. Changes in the borrower's personal circumstances or a decision to withdraw the application altogether can also necessitate cancellation.

How to cancel your loan?

To cancel your loan, you can choose between online and offline methods.

Online methods:

  • Log into your loan account on the lender’s website or app.
  • Locate the loan cancellation or closure option.
  • Follow the instructions provided, which usually involve filling out a cancellation request form and uploading relevant documents.

Offline methods:

  • Visit your lender’s branch.
  • Request a loan cancellation form from the customer service desk.
  • Complete the form and submit it along with necessary documents such as identity proof and the original loan agreement.
Ensure to follow up and get confirmation of the cancellation.

Online methods for loan cancellation

via your account with Bajaj Finserv

  1. Login to Bajaj Finserv using your registered mobile number.
  1. Click on "Account" and then click on "Your relations" to see all your active loans.
  1. Select the loan you wish to cancel.
  1. Check eligibility based on the type of loan and carefully read the terms and conditions.
  1. Apply for loan cancellation after ensuring all criteria are met.
For more information on loan details or making an online EMI payment.

Offline methods to cancel loan

To cancel consumer loans offline, there are two primary methods: contacting customer care or visiting the branch. These methods ensure a direct and secure process.

via customer care

Contact the lender's customer care service. Provide necessary loan details such as loan account number and personal identification. Request loan cancellation and follow the representative's instructions. Keep a record of the cancellation request number for future reference.

via branch visit

Visit the nearest branch. Carry documents like your loan agreement, ID proof, and any other required papers. Speak to the loan officer and submit a written request for cancellation. Ensure you receive an acknowledgement for your records.

Conclusion

In conclusion, cancelling a loan offline can be easily done by either contacting customer care or visiting the branch in person. Both methods ensure a reliable approach to cancelling your loan, offering a secure process and clear guidance. Always keep records of your request, whether it's a cancellation number from customer care or an acknowledgement from the branch. Following these steps ensures that the cancellation process is smooth and hassle-free. If you are considering cancelling your loan, taking the offline route provides you with personal assistance and the ability to resolve any concerns directly.

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
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  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

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Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

How to write a loan cancellation letter?
Start with your personal details and loan account number. Clearly state your request to cancel the loan, mentioning reasons if necessary. Include the loan type and request a confirmation. End with your signature and contact details for further communication.

How to make a repayment schedule?
To create a repayment schedule, list all loan instalments, including the due dates and amounts. Consider the interest rate, loan tenure, and monthly payments. Use an online calculator or consult your lender for precise details. Ensure regular updates in case of prepayments or changes.

How can I know my loan details?
You can check your loan details via your lender’s online portal, mobile app, or by contacting customer care. Provide your loan account number and identification. You’ll receive information about outstanding balance, tenure, interest rate, and payment schedule.

How can I close my loan immediately?
To close a loan immediately, contact your lender for the outstanding balance and pre-closure charges. Pay the due amount through an authorised method. Request a closure certificate to confirm the loan has been fully settled, ensuring there are no future liabilities.

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