Guide for Cancel Consumer Durable Loan

Visit our customer portal to raise a cancellation request.

How to raise a loan cancellation request

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Cancel your consumer durable loan

You can cancel your loan within seven business days from the disbursement date for the purchase. This is applicable to both Bajaj Mall purchases and offline purchases at our partner store.

However, for purchases made on e-commerce sites, you need to raise the cancellation request with the respective site.

  • Raise a loan cancellation request

    Raise a loan cancellation request in your account

    • Click on the ‘Sign-in’ button on this page.
    • Enter your registered mobile number and submit the OTP to sign-in to our Service portal.
    • Verify your details using your date of birth and proceed.
    • Go to ‘Home’ and click on ‘Pay EMIs’. 
    • Select your loan account number and click on ‘Proceed’. 
    • Scroll to the ‘Full payment/ foreclosure’ tab. 
    • Review the applicable foreclosure charges and proceed with the payment.

    Alternatively, you can click on the below link to cancel your loan. You’ll receive a call from our representative on further steps within 48 business hours.

    Cancel my loan

    Reactivate LAN Account

    Loan Settlement Status

    Advance EMI Payment Confirmation

  • Check your consumer durable loan account

    Sign-in to our service portal in two simple steps and manage your loans.

Frequently asked questions 

Which channels can I choose to initiate a cancellation request?

You can request your loan cancellation through the Bajaj Finserv App and website. Alternatively, you can reach us through the nearest Bajaj Finance branch, email, IVR (Call Centre), business, B2B dealers and partners, Bajaj Mall, etc.