The Real Estate (Regulation and Development) Act, 2016 (RERA) was implemented by the Government of India to regulate the real estate sector and protect the interests of home buyers. Under this act, home buyers have the right to file a RERA complaint against developers or builders who do not adhere to the guidelines laid down by the RERA authority. If you are a home buyer who needs to file a RERA complaint, this guide will provide you with a step-by-step process to file your complaint online.
Step 1: Visit the RERA website
Go to the official RERA website or the RERA website of the state where the property is located.
Step 2: Choose your state and authority
Select the state where the property is located and find the RERA authority responsible for the project.
Step 3: Register on the RERA website
You need to register on the website to file a RERA complaint. Fill in the required details and create a login ID and password that can be used to file the complaint.
Step 4: File your complaint
Once you have logged in, select the option to file a complaint. You need to fill in all the necessary information related to your property, developer, and issue encountered. Ensure that all the details provided are accurate, and the complaint is supported with valid proof.
Step 5: Submit your complaint
Once you have completed all the necessary details, review the complaint form again and ensure that it is error-free. Submit your complaint by clicking on the ‘Submit’ button.
Step 6: Track your complaint status
After submission, track the status of your complaint by logging in to your account on the RERA website. You will receive regular updates from the RERA authority on the progress of your complaint.
Why file a RERA complaint online?
Filing a RERA complaint online is an easy and hassle-free process as it can be done from the comfort of your home. The online process ensures that the complaint is filed instantly, and the home buyer can track the progress status regularly.
Benefits of filing a RERA complaint
- Quick and efficient redressal: Filing a RERA complaint provides a quick and efficient resolution to the issues raised by the home buyers. The act ensures a stipulated timeline within which the issues raised by the complaint must be resolved, creating a sense of urgency on the part of the developer.
- Reduced the chances of fraudulent activities: The RERA act mandates developers to register their projects, and any failure to comply with the act may lead to penalties, legal action, or imprisonment. This reduces the chances of fraudulent activities.
- Legal protection: The RERA complaint filing mechanism provides legal protection to home buyers in case of any disputes or project failures. The home buyer can approach the authority for dispute resolution, which helps in mitigating the risks associated with a property purchase.
- Increased transparency: Filing a RERA complaint can increase transparency in the real estate sector as developers are mandated to provide regular updates on the project's progress and financial transactions.
Filing a RERA complaint online is a simple and quick process that can provide home buyers with a viable solution to any issues they face while purchasing a property. The government has made every effort to ensure that the complaint filing mechanism is transparent, efficient, and hassle-free, creating a safe environment for home buyers. While filing a complaint, it is important to provide all the necessary details and ensure that the complaint is supported with valid proof. Home buyers can make the most of this opportunity to hold developers accountable and ensure that their hard-earned money is invested in genuine projects.
