Contact Punjab Electricity Customer Care | Bajaj Finserv

Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with Punjab electricity board

We recommend the app

Redeem your earned rewards instantly!

GO TO APP

Punjab Electricity Customer Care

Punjab State Power Corporation Limited's (PSPCL) dedicated customer care service can help you navigate electricity-related inquiries and concerns. This guide provides essential information on how to access and use various channels to manage your electricity connection effectively.

Punjab electricity board complaint number

For prompt assistance with any electricity-related issue, PSPCL offers a dedicated complaint line and a convenient missed-call service:

  • 1912: Toll-free customer care number for general inquiries and complaints.
  • 1800 180 1512: Missed call service for registering electricity supply complaints.

Contacting Punjab electricity board customer care online

For those who prefer online communication, PSPCL provides a user-friendly website and email address:

  • Official website: Visit the PSPCL website for a wealth of information and services, including:
    •  FAQs: Get answers to commonly asked questions about billing, tariffs, and other services.
    • Online complaint registration: Register electricity-related complaints directly on the website.
    • Contact information: Find details of PSPCL offices and officials in your area.
    • Online bill payment: Pay your electricity bills conveniently online.
  • Email: Send your inquiries or complaints to PSPCL's email address: 1912@pspcl.in

You can find relevant information about the Punjab Electricity Board and complete your electricity bill payment.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

PSPCL is committed to providing a seamless and efficient customer experience. By utilising the various contact channels available, you can easily access information, address concerns, and manage your electricity connection effectively.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

How can I update my contact information with the Punjab Electricity board customer care?

You can update your contact information by:

  • Call the customer care number: Provide your account details and new contact information to the customer care representative.
  • Visiting the PSPCL website: Login to your online account and update your contact details in the profile section.
  • Sending an email: Write to PSPCL customer care (1912@pspcl.in)  with your account details and new contact information.
How do I register a complaint about a power outage with Punjab Electricity Customer Care?

You can register a complaint about a power outage through the following channels:

  • Dedicated complaint line: Dial 1912 and follow the prompts to register your complaint.
  • Missed call service: Give a missed call to 1800 180 1512 to register a power outage complaint.
  • Online complaint registration: Visit the PSPCL website and use the online complaint registration form.
  • Email: Send an email to PSPCL customer care (1912@pspcl.in) with details of the power outage, including your location and account information.
How can I track the status of my IPCL electricity board complaint?

You can track the status of your complaint by:

  • Calling the customer care number: Provide your complaint reference number to the customer care representative.
  • Visiting the PSPCL website: Login to your online account and check the status of your complaint under the "My Complaints" section.
What are the working hours of the Punjab electricity board customer care?SPCL customer care is operational 24/7 through the dedicated complaint line (1912). You can also reach customer care representatives during business hours (Monday to Friday, 9:00 AM to 5:30 PM) through the other channels mentioned above.

SPCL customer care is operational 24/7 through the dedicated complaint line (1912). You can also reach customer care representatives during business hours (Monday to Friday, 9:00 AM to 5:30 PM) through the other channels mentioned above.

Show More Show Less

Videos