Check your consumer durable loan documents in My Account

View and download your loan statement, repayment schedule and more.

View your consumer durable loan documents

You can find and download all documents related to consumer durable loans such as the statement of account, repayment schedule, and more in one place.

You can visit our Service portal and download all these documents in a few simple steps.

  • Download documents of your consumer durable loans

    Download documents of your consumer durable loans

    • Click on the ‘Sign-in’ button on this page to go to our Service portal.
    • Sign-in with your registered mobile number and the OTP.
    • Enter your date of birth for verification and proceed.
    • Select the loan account for which you want to view the documents.
    • Click on the document you want to download.

    You can also download your documents by clicking on the ‘View my loan documents’ option below. You’ll be asked to sign-in to our Service portal. Once signed-in, you can select the loan account number and click on the document you wish to download.

    View my loan documents

  • You can also check the updated details of your consumer durable loan by clicking on the respective link at the top of this page.

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  • Check your consumer durable loan account

    Sign-in to our service portal in two simple steps and manage your loans.

Frequently Asked Questions

Why is my loan status showing as 'Active' when I have foreclosed my Bajaj Finserv Consumer Loan?

After paying the foreclosure amount, it takes up to 24 hours for the amount to reflect in your Statement of Account (SOA).
However, if you still cannot see the updated loan details, please raise a request with us.

Why am I receiving EMI re-payment calls for the Bajaj Finserv Consumer Loan when my payment is updated in the statement of account (SOA)?

We apologise for the inconvenience. If your EMI payment is updated and you are still getting calls, please raise a request to us.

Do I have to pay the mandatory to pay the convenience fee?

As this fee is charged in return for the facility of converting your purchase into EMIs at the point of sale, it is mandatory to pay.

What do you mean by a bounce fee?

Bounce fees are charges against scheduled EMI bounce response from your bank.

Can a bounce charge be called a recurring charge?

A bounce charge would be charged only if your bank returns the EMI presented against your account.

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