HDFC Life Insurance customer care details

HDFC Life Insurance Queries? Call 022-68446530 for Expert Support. Contact HDFC Life Insurance customer support for any policy-related queries.
Get Quote
HDFC Life Insurance customer care details
Buy Now
3 mins
20 August 2023

HDFC Life Insurance is one of the leading life insurance companies in India. HDFC Life offers various life insurance plans and aims to provide excellent customer service.

Here’s everything you need to know about HDFC Life Insurance customer care details. Know the services offered, customer care contact numbers, and why knowing these details is important.

About HDFC Life Insurance

HDFC Life Insurance offers innovative and customer-centric insurance plans. HDFC Life Insurance offers diverse plans, making it a popular choice in India. Their policies ensure financial security for individuals and families during emergencies.

Apart from offering comprehensive insurance plans, HDFC Life Insurance also provides excellent customer care services, ensuring customers have a hassle-free experience throughout their insurance journey.

HDFC Life Insurance customer care details

HDFC Life Insurance offers multiple customer care channels to assist policyholders:​

1. Phone support:

  • For policyholders: Call 022-68446530 (Mon-Sat, 10 am to 7 pm IST; call charges apply).
  • For new policy inquiries: Dial 1800-266-9777 (toll-free, all days, 9 am to 9 pm IST).
  • For NRI customers: Reach out at +91-89166-94100 (Mon-Sat, 10 am to 7 pm IST; local charges apply). ​

2. Email support:

3. WhatsApp support:

  • Message "Hi" to +91-8291-890-569 to start a conversation. ​

4. Online chat:

  • Access the live chat feature on the HDFC Life website to interact with customer care representatives. ​

For more information, visit HDFC Life's official contact page.

Services offered by HDFC Life Insurance customer care

HDFC Life Insurance provides reliable and efficient assistance to policyholders through their customer care services.

Policy-related services: HDFC Life Insurance customer care team assists you in understanding policy details, premium payments, policy renewals, and claims processing.

Product information: HDFC Life Insurance customer care team is always available to help customers with product-related queries such as plan features, benefits, and premiums.

Complaint resolution: The customer care team at HDFC Life Insurance ensures that customer grievances get addressed promptly and effectively. They take customer complaints seriously and work on a resolution with urgency.

Additional services: HDFC Life Insurance customer care team also offers other services, like premium receipts, policy documents, and other policy-related documents delivery assistance.

How can you benefit from HDFC Life Insurance customer care?

In times of need, an insurer’s customer care support becomes essential. Here are some benefits of HDFC Life Insurance customer care:

Round-the-clock assistance: HDFC Life Insurance customer care team offers 24x7 assistance to customers in their policy-related issues.

Clear and precise communication: Customer care representatives at HDFC Life Insurance ensure clear and concise communication with policyholders to avoid any miscommunications.

Timely resolution: HDFC Life Insurance customer care team ensures that customer complaints and queries get resolved efficiently and in a timely manner.

Personalised assistance: HDFC Life Insurance customer care team provides personalised assistance and helps customers understand policy details, claim processes, and other insurance-related matters with ease.

Read more: Savings plans

Pro Tip

Secure your future with ULIP – a smart dual-benefit plan offering investment growth and life cover at affordable premiums

health-insurance-banner

Why should you know about the HDFC Life Insurance customer care details?

It is important to know about the HDFC Life Insurance customer care details, so you get required assistance when needed. Knowing how to contact HDFC Life Insurance customer care and the services provided assures policyholders that their queries will get addressed with urgency and effectiveness.

HDFC Life Insurance customer care services have helped in making the insurance journey of their customers more comfortable and hassle-free. HDFC Life Insurance customer care services are available 24x7 and are an excellent resource for policyholders.

Read more: Term insurance plans

Frequently asked questions

How do I reach HDFC Life Insurance Customer Care?

You can contact HDFC Life Insurance through phone, email, WhatsApp, or live chat. Call their helpline, email them, or use the website’s chat feature for assistance.

What is the phone number for HDFC Life Insurance Customer Support?

For general inquiries, call 1800-266-9777 (toll-free) or 022-68446530 for policy-related support. NRI customers can contact +91-89166-94100 for assistance.

How do I get help from HDFC Life Insurance on WhatsApp?

To connect via WhatsApp, send "Hi" to +91-8291-890-569. This service provides quick responses to policy queries, premium payments, and other assistance.

What is the official email ID for HDFC Life Insurance Customer Care?

For policy-related queries, email service@hdfclife.com. NRI customers can reach out at nriservice@hdfclife.com for specialised assistance.

Show More Show Less

Disclaimer

Disclaimer: *T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited , Star Health & Allied  Insurance Company Limited, Care Health Insurance Company Limited,  Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services.  Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third-party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.