Learn more about HPSEBL helpline numbers for swift assistance with queries, transactions, and account management. Dial 1912 for any electricity-related issues.
HPSEBL Electricity Customer Care | Bajaj Finserv
The Himachal Pradesh State Electricity Board Limited (HPSEBL) plays a crucial role in providing affordable and quality electricity supply to consumers across the state.
As part of its commitment to customer satisfaction, the board has launched several initiatives. Be it online HPSEBL Bill Payment, or robust customer care services.
In this article, we explore how consumers can seek assistance, register complaints, and connect with HPSEBL.
How to register HPSEBL electricity complaint online
If you encounter any issues related to electricity supply be it paying electricity bills, billing, or other services, HPSEBL offers a convenient online platform for registering complaints.
To register a complaint online, follow these steps:
1. Visit the HPSEBL website:
- Begin by visiting the official HPSEBL website.
- Look for the “COMPLAINT” or “CUSTOMER CARE” section.
2. Select the relevant category:
- Identify the nature of your complaint (e.g., power outage, faulty meter, billing discrepancy).
- Choose the appropriate category from the dropdown menu.
3. Provide necessary details:
- Enter your consumer number, contact information, and a concise description of the issue.
- Attach relevant documents if needed (e.g., meter reading, previous bills).
4. Submit the complaint:
- Click the “SUBMIT” button to register your complaint.
- You will receive a unique complaint reference number for tracking purposes.
5. Follow up:
- HPSEBL’s customer care team will review your complaint.
- Keep the reference number handy for follow-up inquiries.
HPSEBL electricity customer care number
HPSEBL ensures that consumers can easily seek assistance.
Here are the contact details:
24/7 helpline (toll-free):
- Dial 1800-180-8060 or 1912 to register electricity-related complaints.
- For Saubhagya Scheme-related queries, call the toll-free number 7018935570.
WhatsApp support:
- For convenient communication, HPSEBL offers WhatsApp support.
- Save the number 9496001912 in your contacts.
- Send a message regarding your concern, and a customer care representative will respond promptly.
Conclusion
HPSEBL’s commitment to resolving consumer issues is commendable. Whether you face power disruptions, billing discrepancies, or other concerns, their helplines and online channels are readily available. Remember to keep your complaint reference number for efficient follow-up.
For more information, visit the HPSEBL website. If you have urgent concerns, dial the toll-free helpline at 1800-180-8060 or 1912.
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Frequently asked questions
The HPSEBL helpline number for registering complaints is 1800-180-8060 or 1912. Whether you face power disruptions, billing discrepancies, or other concerns, dial these toll-free numbers to seek assistance promptly.
- Visit the HPSEBL website
- Look for the “Complaint” or “Customer Care” section
- Select the relevant category (e.g., power outage, faulty meter, billing discrepancy)
- Provide necessary details and submit your complaint online
- Alternatively, call the toll-free helpline or use WhatsApp support
- For convenient communication, save the number 9496001912 in your contacts.
- Send a message regarding your concern, and a customer care representative will respond promptly.
To register a complaint online, follow these steps:
1. Visit the HPSEBL website:
- Begin by visiting the official HPSEBL website.
- Look for the “COMPLAINT” or “CUSTOMER CARE” section.
2. Select the relevant category:
- Identify the nature of your complaint (e.g., power outage, faulty meter, billing discrepancy).
- Choose the appropriate category from the dropdown menu.
3. Provide necessary details:
- Enter your consumer number, contact information, and a concise description of the issue.
- Attach relevant documents if needed (e.g., meter reading, previous bills).
4. Submit the complaint:
- Click the “SUBMIT” button to register your complaint.
- You will receive a unique complaint reference number for tracking purposes.
5.Follow up:
- HPSEBL’s customer care team will review your complaint.
Keep the reference number handy for follow-up inquiries.
