How to check my customer ID

Learn how to check your customer ID assigned by Bajaj Finance.
How to check my customer ID
5 min read
12 October 2023

When you choose any product from Bajaj Finance – loans, cards, or deposits for the first time, a unique string of numbers is assigned to you. This is known as customer ID. Every time you take a new product from us, it will get mapped to your existing customer ID.

Your customer ID is needed if you visit our branch for any service-related query. It’s advised to keep your customer ID handy if you’re planning to visit any of our service branches. If you have the customer ID ready with you, it will help our branch representative to assist you better.

In case you don’t remember your customer ID and need to check, you can visit our customer portal – My Account and check your ID. Please note that the customer ID isn’t required to login to our customer portal, and you can easily login with your mobile number and OTP

Follow these easy steps to check your Bajaj Finserv customer ID.

  • Click on the ‘Sign-in’ button on this page to visit Bajaj Finance customer portal.
  • Enter your registered mobile number and the OTP to sign-in.
  • Verify your details by entering your date of birth
  • Find all your profile information including the customer ID on your screen.

Sign-in

Once you’re signed-in, you can also find your other profile information such as PAN, date of birth, contact address and more. You can also use our digital customer portal for a host of Bajaj Finserv services related to our products. Our digital customer portal eliminates the hassles of branch visits and makes it easier for you to manage your existing relationship with us.

You can also use our digital services on the go by downloading our app from the Play Store/ App Store.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions 

How can I retrieve my Bajaj Finserv customer ID if I’ve forgotten it?

To log in to Bajaj Finserv, you can login with your registered mobile number. You don’t really need to have access to your customer ID. However if you still want to retrieve your customer ID, you can retrieve your Bajaj Finserv customer ID by visiting the official website or mobile app. Use the “Forgot Customer ID” option and provide your registered mobile number or email ID. Alternatively, contact customer service, and they will assist you after verifying your details.

Is the customer ID the same as the loan or account number?

No, the Bajaj Finserv customer ID is different from the loan or account number. The customer ID is a unique identifier for your profile, while the loan or account number refers to specific loan accounts or transactions linked to your customer ID.

Can I find my Bajaj Finance customer ID on my loan statement?

Yes, your Bajaj Finance customer ID is often mentioned on your loan statement. Look for it under the personal details section or at the top of the statement. It helps you identify your profile and track all linked accounts efficiently.

Is there a mobile app to check my Bajaj Finance customer ID?

Yes, the Bajaj Finserv mobile app allows you to check your customer ID. Log in using your registered credentials and navigate to your profile section. Your customer ID will be displayed along with other personal information.

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