Steps to Change Mobile Number for EMI Network Card

Steps to Change Mobile Number for EMI Network Card
2 mins read
12 Apr 2022

Why you may need to change your mobile number?

Changing your mobile number is sometimes essential due to practical or personal reasons. A common reason is relocating to a different region or country, where your current number might not be compatible with the new network, or local operators might offer better connectivity and benefits.

Another prevalent reason is to maintain privacy and security. You may need to change your number if you’re receiving persistent spam calls, messages, or dealing with harassment. A new number can help you safeguard your personal space and regain peace of mind.

Additionally, life transitions such as changing jobs, separating from a partner, or taking on new responsibilities might prompt you to get a new number. In professional settings, a change in contact details can reflect a fresh start, ensuring a clear distinction between your personal and work lives.

Technical issues also play a role. For instance, network compatibility problems or poor service quality from your current provider might make you opt for a new number. Similarly, upgrading to a different mobile operator offering better features, pricing, or coverage may necessitate a number change.

Lastly, legal and administrative reasons can require a mobile number change. These include losing access to your SIM card, fraudulent activities linked to your number, or compliance with identity verification processes.

In conclusion, changing your mobile number is often a practical step to enhance security, improve communication efficiency, or adapt to life’s evolving circumstances.

How can I change the registered mobile number for my Bajaj Finserv EMI Network Card?

To change your registered mobile number, follow the steps mentioned below:

  1. Visit the customer portal - Experia, enter your customer ID and submit the OTP sent to your old registered mobile number
  2. Navigate to the 'My Profile' section and select 'Update contact details'. Click on 'Edit Details' to update your mobile number there
  3. Review and confirm changes. Your registered mobile number will be changed within a few minutes

Alternative methods to change your registered mobile number

Changing your registered mobile number is an essential step to ensure continued access to important services. Below are alternative methods to complete the process:

  • Via the official app or website
    Log in to the service provider's official app or website using your credentials. Navigate to the profile or account settings section, locate the option to update your registered mobile number, and follow the on-screen instructions. Verify the change through an OTP sent to your new number.
  • Through customer care assistance
    Contact customer care via the official helpline. Inform the representative about your need to update your registered mobile number. They may ask for identity verification details, such as your registered email or security questions, before processing the update.
  • In-person visit to the branch or service centre
    Visit the nearest branch or authorised service centre with a valid ID proof. Request a change in your registered mobile number and complete the requisite forms. The staff will update your records, usually after verifying your identity and new contact details.
  • Using an ATM or self-service kiosk
    For certain banking services, you can update your registered mobile number via an ATM or self-service kiosk. Insert your card, enter your PIN, and look for the option to update your contact details. Follow the prompts to input your new mobile number and confirm the change.
  • Submitting a written request
    For organisations requiring formal documentation, submit a written request to update your mobile number. Include your account details, the old and new numbers, and a copy of your ID proof. This method is often used for institutions like banks or government services.
  • Through email correspondence
    Send an email to the organisation’s official support address, stating your need to change your registered mobile number. Attach necessary verification documents and wait for confirmation.

Each method ensures security and convenience, allowing you to update your details based on your preferences and the organisation’s policies.

Related articles

  1. https://www.bajajfinserv.in/benefits-of-registering-mandate-for-your-emi-network-card
  2. https://www.bajajfinserv.in/insights/how-to-unblock-your-bajaj-finserv-emi-network-card-with-the-experia-app
  3. https://www.bajajfinserv.in/how-to-check-the-status-of-your-emi-network-card
  4. https://www.bajajfinserv.in/how-to-unblock-bajaj-finserv-emi-card

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently Asked Questions

How can I update my mobile number on the Bajaj Finserv EMI Network Card?

Update your mobile number on Bajaj Finserv EMI Network Card in these steps:

Step 1: Go to our customer portal

Step 2: Login using your Customer ID & password or mobile number & OTP

Step 3: Click on the tab that reads ‘Services’

Step 4: Go to 'My Profile’ and click on the 'Update contact details' option

Step 5: Select 'Edit details' and enter required details, including the new mobile number

Step 6: Confirm your details before logging out

How can I change my name on the Bajaj Finserv EMI Network Card?

You can change your name on the Bajaj Finserv EMI Network Card by writing an application. Typically, you need to follow these steps to initiate the process successfully:

Step 1: Write an application addressing the branch manager
Step 2: Mention essential details such as account number, CIF/ CIB, number, and the reason for changing the name
Step 3: Mention registered mobile number, address, and email ID
Step 4: Sign the application
Step 5: Visit your designated branch and submit the application form along with essential documents
Step 6: Acknowledge the application and verify the change

Subsequently, your name will be changed in the Bajaj Finserv account. Accordingly, your new name on Bajaj Finserv EMI Network Card will also be updated.

Will my EMI details be affected when I change my registered mobile number?

No, changing your registered mobile number will not affect your EMI details. All existing payment schedules, due dates, and records remain intact. However, ensure your new number is updated correctly to continue receiving alerts and reminders regarding your EMIs.

What should I do if I don't receive the OTP to verify my new mobile number?

If you don’t receive the OTP, check if your new number is active and has network coverage. Ensure the number was entered correctly. If issues persist, contact customer support to resolve the problem and complete the verification process.

What do I need to change my registered mobile number with Bajaj Finserv?

To change your registered mobile number with Bajaj Finserv, you need your account details, valid ID proof for verification, and access to the new number for OTP confirmation. You can update it through the Bajaj Finserv app, website, or by contacting customer care.

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