ESG HIGHLIGHTS OF FY2024
Being Socially and Environmentally Conscious
Our Responsible and Sustainable Business Conduct policy is aligned with the National Guidelines on Responsible Business Conduct as well as our business model. Our ESG framework is based on eight pillars:

Governance
Conduct and govern business with integrity in a manner that is ethical, transparent and accountable

Financial Inclusion
Provide access to relevant and affordable financial products and services that meet the needs of the larger society

Preserving and Protecting the Environment
Strive to adopt environmental practices and processes that minimise/eliminate the adverse impact on environment due to company operations

Human Capital Management
Create a thriving, safe and inclusive workplace for employees and provide merit-based opportunities for professional development and growth

Customer Centricity
Innovate/invest in products, technologies and processes that enhance customer experience and promote professional, fair and transparent dealings

Information & Cyber Security
Adopt robust information security, cyber security and fraud control practices

Empowering Society
Promote social welfare activities for inclusive growth, equitable development, and well-being of society

Stakeholder Engagement
Engage with relevant stakeholders for enhancing sustainable and responsible business practices