Bajaj Finserv customer care number in Madurai

Customer portal (My Account)

To manage your Bajaj Finserv accounts and file complaints through this portal, follow the given steps:

Step 1 - Visit Bajaj finserv customer portal - My Account
Step 2 - Open Bajaj Finserv My Account log in page and provide customer ID, registered mobile number or email ID
Step 3 - Choose to enter ‘OTP’ or ‘Password’ as your preferred login method
Step 4 - Enter your credentials and click on the ‘Submit’ option

Bajaj Finserv app

Customers can also carry out their financial activities or submit complaints via the Bajaj Finserv application available on Google Play Store. Here are the steps to do so:

Step 1 - Download the Bajaj Finserv app on your smartphone
Step 2 - Open the Bajaj Finserv customer login page, sign in with authentic credentials and navigate to the ‘Help and Support' section
Step 3 - Select the product for your query
Step 4 - Choose the type of query and sub-query and explain it in detail
Step 5 - Input the rest of the relevant information and submit

Raise a request

Given are the steps for existing and new customers to raise queries:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Click on ‘Yes’ when asked if you are an existing customer
Step 3 - Existing customers can use their Bajaj Finserv customer login ID to raise a new request

For new customers:

Step 1 - Visit Raise a request
Step 2 - Click on ‘No’ when asked the above question
Step 3 - Enter the following information- mobile number, email ID, name of the product, query and its brief description
Step 4 - Enter the security code as shown and click on ‘Submit’

Bajaj Finserv facilitates exclusive pre-approved offers on several products and services to enhance your investment and borrowing journey further. It includes personal, business, home loans, loans against property, insurance policies, etc.

Customers can check their pre-approved offers by following the steps given below:

Step 1 - Log in to the Bajaj Finserv customer portal and find the pre-approved section
Step 2 - Enter your first and last name and contact number
Step 3 - Click to agree to the terms and conditions and get OTP
Step 4 - Enter this OTP from your mobile phone and click on ‘Submit’

The sections mentioned above provide an in-depth overview of the features and benefits of the My Account portal and Bajaj Finserv app. So, connect with Bajaj Finserv customer care in Madurai using the methods described to manage your financial activities trouble-free.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud