Consumer Number is a unique ID provided to each customer from their electricity board. This number is the single most important information to keep at hand as with this you can pay your bills, raise complaint and so much more.

Electricity Board Consumer Number

What is an Electricity Consumer Number?

Imagine your electricity supplier as a library with numerous patrons (consumers) and countless books (electricity connections). The consumer number acts like your library card - a unique ID assigned to you by the electricity board. It helps them efficiently track and manage your account, ensuring smooth delivery of services.

Why is the Consumer Number Important?

Your consumer number plays a vital role in various electricity-related matters:

  • Bill Payments: When you pay your electricity bill, either online or offline, the consumer number ensures the payment is accurately linked to your account, avoiding confusion and delays.
  • Account Management: Need to update your contact details or track past bill history? Your consumer number allows you to access your online account and manage these aspects conveniently.
  • Reporting Issues: Facing a power outage or a meter malfunction? The consumer number helps the electricity board identify your specific connection and address the problem promptly.
  • Complaint Resolution: Encountering billing errors or service disruptions? Provide your consumer number when registering a complaint to ensure faster resolution.

How to find the consumer number in an electricity bill?

Finding your consumer number is easy. It's typically displayed prominently on your electricity bill, often under sections like ‘CONSUMER INFORMATION,’ ‘ACCOUNT DETAILS,’ or ‘CONSUMER ID.’

Your consumer number is vital for any interaction with your electricity provider. Keep it readily available, perhaps note it down in a safe place or store it electronically for easy access.

Note: The consumer number format may vary depending on your location and electricity board. If you have any difficulty locating yours, do not hesitate to contact your electricity provider's customer care for assistance.

In addition to finding the relevant information about electricity board you can also complete your electricity bill payment.

The Bajaj Pay platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.  

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What is a consumer number on my electricity bill?

A 'CONSUMER NUMBER' is a unique identifier assigned to each electricity consumer by the utility company. It helps in tracking usage, billing, and payments.

Can I have more than one consumer number for different properties?

Yes, you can have more than one 'CONSUMER NUMBER' if you have multiple properties or connections under the same or different utility companies.

What should I do if I can't find my consumer number on the bill?

If you cannot find your 'CONSUMER NUMBER' on the bill, contact your electricity provider's customer service for assistance.

Is the consumer number important for making payments or reporting issues?

The 'CONSUMER NUMBER' is essential for making payments, reporting issues, and any communication with the utility company regarding your electricity service.

Where can I find my consumer number?

Look for it prominently displayed on your electricity bill, typically under sections like ‘CONSUMER INFORMATION,’ ‘ACCOUNT DETAILS,’ or ‘CONSUMER ID.’

How can I keep my consumer number safe?

Note it down in a safe place or store it electronically for easy access.

What if I cannot find my consumer number?

Contact your electricity provider's customer care for assistance. The format of the number might vary depending on your location and supplier.

Are there any other benefits to knowing my consumer number?

In some cases, your consumer number might be required for online services offered by your electricity provider, such as meter reading submissions or self-service options.

I am moving to a new location. What happens to my consumer number?

Your consumer number is typically linked to your specific connection at an address. When you move, you will receive a new consumer number for your new electricity connection.

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