Contact Bharatpur Electricity Customer Care | Bajaj Finserv

Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with Bharatpur electricity board.

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Bharatpur Electricity Customer Care

For any issues related to electricity supply in Bharatpur, you can rely on Bharatpur Electricity Customer Care for assistance. They provide various channels to address your concerns promptly.

Why you need to know Bharatpur Electricity complaint number

Knowing the Bharatpur electricity complaint number is essential for reporting power outages, billing discrepancies, and other service-related issues. It ensures quick resolution, helps improve services, and protects consumer rights.

Whom to contact for Bharatpur Electricity complaints

  1. Customer care number: Dial 1912 or 1800-180-8074 to register complaints.
  2. Email support: Send your complaint to bharatpurelectricity@gmail.com.
  3. Online portal: Visit the Bharatpur Electricity Board website to file complaints online.
  4. Regional offices: Visit the nearest Bharatpur Electricity Board office for in-person complaints.
  5. Mobile app: Utilize the Bharatpur Electricity Board mobile app for complaint registration and tracking.

Alternative ways to register complaints with Bharatpur customer care

  1. SMS service: Some regions may offer an SMS service for quick complaint registration.
  2. Social media: Reach out to Bharatpur Electricity Board through their official social media handles for support.
  3. Third-party platforms: Use services like Bajaj Finserv for additional customer care assistance.
  4. IVRS: Interactive Voice Response System (IVRS) might be available for automated complaint registration.
  5. Grievance redressal forums: Approach local electricity grievance redressal forums for unresolved complaints.

You can find relevant information about the Bharatpur electricity board and complete your electricity bill payment.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

Knowing how to contact Bharatpur Customer Care is crucial for effectively addressing electricity-related concerns. Use the various available channels, including phone, email, online portal, and mobile app, to ensure timely resolution of your complaints. This proactive approach helps maintain a reliable power supply and ensures consumer satisfaction.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purposes and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

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Frequently asked questions

What is the billing cycle of Bharatpur Electricity Board?

The billing cycle for Bharatpur Electricity Board may vary depending on the specific area and policies of the local electricity distribution authority. Typically, billing cycles can range from monthly to bimonthly or even quarterly. To obtain accurate information about the billing cycle for your particular area served by the Bharatpur Electricity Board, I recommend reaching out directly to their customer care service. They can provide you with specific details regarding your billing cycle and any other inquiries you may have related to your electricity service.

How can I update my contact information with Bharatpur Electricity Board customer care?

You can update your contact information by:

Call BESL Customer Care: This is the most reliable option.

  • Contact BESL customer care at their toll-free helpline numbers: 1800-102-1912 or 1800-200-1912.
  • Inform the customer service representative that you need to update your contact information (phone number, email address etc.).
  • Be prepared to provide your current consumer account number and any verification details they might ask for (proof of identity, account ownership etc.).

Visit Your Nearest BESL Customer Care Center: In person, visit your nearest BESL customer service center. They should be able to assist you with updating your contact information directly in their system.

  • Locate your nearest BESL office using the contact information on their website. There might be a section titled "Contact Us" or "Customer Care Centers" with a list of branch addresses.
  • Bring a valid ID proof (Aadhaar Card, Voter ID etc.) and a document verifying your address (like a recent utility bill) for verification purposes.
How do I register a complaint about a power outage with Bharatpur Electricity Customer Care?

You can register a complaint about a power outage through the following channels:

  1. Call BESL Toll-Free Numbers: This is the quickest and most direct way to register your complaint.
    • Dial 1800-102-1912 or 1800-200-1912. These are toll-free helpline numbers specifically for BESL customer care.
    • Be prepared to provide the following information:
      • Your Consumer Account Number (found on your electricity bill)
      • Location details (area/colony)
      • Specific details about the power outage (time it started, if there were any prior notifications)
  2. Visit Your Nearest BESL Customer Care Center: While not as fast as calling, this option allows for face-to-face interaction.
    • Locate your nearest BESL customer care centre using the contact information on their website.
    • Look for a section titled "Contact Us" or "Customer Care Centers". They might have a list of centres with addresses.
    • Once there, inform the representative about the power outage and provide your consumer account number for reference.
  3. BESL Website (limited functionality): BESL doesn't currently offer a robust online complaint registration system. However, you can try:
    • Visiting the BESL website.
    • Look for a section titled "Register Complaint" or "Report Power Outage" (it might be under "Customer Care" or similar options). If available, use the online form to register your complaint. Be sure to mention details like your consumer number, location, and the time of the outage.
How can I track the status of my Bharatpur electricity board complaint?

You can track the status of your complaint by:

Call BESL Customer Care: This is the most reliable method.

  • Contact BESL customer care at their toll-free helpline numbers: 1800-102-1912 or 1800-200-1912.
  • When connected to a representative, provide your complaint reference number for an update on its status.

Visit Your Nearest BESL Office: While not as quick as calling, this allows for a face-to-face interaction.

  • Locate your nearest BESL office using the contact information on their website.
  • Once there, inform the staff about your complaint and provide your reference number for them to look up the status.
What are the working hours of the Bharatpur Electricity Board customer care?

Bharatpur customer care is operational 24/7 through the dedicated complaint line (1800 102 3783). You can also reach customer care representatives during business hours (Monday to Friday, 9:15 AM to 5:45 PM) through the other channels mentioned above.

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