Bajaj Finance customer portal, a feature-rich customer service portal with a host of do-it-yourself (DIY) services. the Bajaj Finserv customer portal is a one-stop-shop for all online Bajaj Finserv services, relieving you from the inconvenience of branch visits.
From downloading documents to making payments, your account lets you manage your ongoing loans or deposits easily from the comfort of your home.
Here’s the list of five self-service options you can explore with your account to manage your ongoing loans and investments with ease:
Document download
Our dedicated section ‘Document Centre’ is a one-stop-shop to download your loan or deposit-related documents. You can easily get your account statement, loan agreement, interest certificate, Form 15G/ H and more. You can conveniently view all your documents and track your loans or deposit easily.
Manage your profile
When you choose any of our products, you share some basic contact details that help us in creating your profile in our records. If any of these details undergoes a change, it's important to update it so that you don’t miss out on any service-related communication. With your account, you can easily update your details such as contact address, or mobile number in a few clicks.
Pay securely
Your account also offers multiple payment options that make your loan repayment easier and hassle-free. While you pay monthly instalments on your loan, you can use our payment services to make additional loan payments. Choose from a list of options such as advance EMI, part-prepayment, or foreclosure and make payment easily in a few clicks. In case you’ve missed your instalments, you can easily clear it with the overdue payment option.
Manage your mandate
When you borrow a loan, you register a bank account from which your EMIs get deducted on a pre-set date every month. However, in case you want to change your primary bank account, you can update the same in our records in a hassle-free online process. Our customer portal lets you update your bank details easily without any branch visits or additional paperwork.
Raise an online request
In case you have any query related to our products or services, you can raise a service request with us and get it resolved. Our ‘Raise a Request’ facility provides you with online assistance within 48 business hours of raising a request.
Get easy access to all these services and much more by signing-in to your account.
Follow these simple steps to sign-in to your account:
Step 1: Click on the ‘Sign-in’ text below to visit our customer portal.
Step 2: Enter your registered mobile number and the OTP to sign-in.
Step 3: Verify your details using your date of birth if you’re an existing customer and proceed.
In case you are a new customer, sign-in with your mobile number and the OTP to get easy access to a host of pre-approved offers.
Utilise these online services to ensure a seamless and hassle-free experience with Bajaj Finance. Take advantage of these convenient features to simplify your interactions and enjoy a smooth journey with us.
