Bajaj Finance offers you multiple products that provide you with an end-to-end solution for your financial needs.
In addition to our products, we also provide online assistance on our customer portal – My Account, and on our app. You can explore a host of self-service options on both these platforms.
While our digital services allow you to manage your ongoing products with ease, there are some login-related issues that our customer might face. One of the most common login-related issues that our customers have been facing is the multiple customer ID error message. This error usually comes if there’s more than one ID linked to your registered mobile number.
If you’re facing this error and are unable to use our services, you can follow these simple steps to sign-in to our customer portal.
- Click on the ‘Sign-in’ button on this page to visit My Account.
- Enter your registered mobile number and submit the OTP.
- Verify your details with your date of birth and proceed.
- Select the customer ID of your preference from the list displayed on your screen.
Click on the ‘Proceed’ button and you can explore a host of services on our customer portal without any hassles. You can solve this issue easily from your mobile phone using the Bajaj Finserv app. Go to the Play Store/ App Store to download our app and follow these steps to solve your multiple customer ID issue:
- Enter your registered mobile number and submit the OTP to sign-in.
- Click on the ‘Verify Now’ option displayed on your screen.
- Enter your date of birth, gender, and PAN and click on ‘Submit’ to proceed.
- A service request will be raised, and our representative will reach out to you within 48 business hours to solve your login-related issue.
