What is a One-Time Password (OTP)

Get all the information on OTPs and how they work.
What is a One-Time Password (OTP)
3 mins read
04 May 2024

A One-Time Password (OTP) is a temporary and unique code used to authenticate users during online transactions, logins, or other secure processes. Unlike traditional passwords, which remain constant and can be reused, an OTP is valid for a single use or a short period, enhancing security by minimising the window of vulnerability to cyber threats.

Why is a One-Time Password safe?

The primary strength of OTP lies in its temporary nature. Traditional static passwords are susceptible to various attacks like phishing, brute force, and credential stuffing. However, OTPs, being time-sensitive and usable only once, significantly reduce the risk of unauthorised access even if intercepted since they expire quickly.

Types of OTPs

There are mainly three types of OTPs:

  1. Time-based One-Time Passwords (TOTP): TOTPs are generated using a shared secret and the current time, often involving a mobile authenticator app like Google Authenticator or Authy. The generated code changes every few seconds.
  2. SMS-based OTP: OTPs are sent via text messages to the user's registered mobile number. The code is typically valid for a short period and consists mostly of 4-6 digits.
  3. Email-based OTP: Similar to SMS, OTPs can be delivered via email. However, this method might be less secure due to email vulnerabilities.

How do one-time passcodes work?

One-time passcodes (OTPs) are a secure method of authentication used to verify a user's identity for a single transaction or login session. Here's a step-by-step explanation of how OTPs work:

  1. Generation: When a user initiates a transaction or login that requires additional security, an OTP is generated. This code is typically a random sequence of numbers or alphanumeric characters. The generation process uses algorithms that ensure the code is unique and difficult to predict.
  2. Delivery: The OTP is sent to the user through a predefined communication channel. Common delivery methods include SMS, email, or a dedicated authentication app. Some systems also use voice calls to deliver the OTP.
  3. User input: Upon receiving the OTP, the user is prompted to enter the code into the application or website where the transaction or login is taking place. This step ensures that the person attempting to access the account or complete the transaction is the legitimate user.
  4. Verification: The system verifies the entered OTP against the one that was generated and sent. This verification process typically involves checking the code's validity within a specific time frame, usually a few minutes, to prevent reuse or interception.
  5. Completion: If the OTP is correct and within the valid time frame, the transaction or login is approved, and the user can proceed. If the OTP is incorrect or expired, the user may be prompted to request a new OTP or try again.
  6. Security features: OTPs enhance security by being valid for only a short period and for a single use. This reduces the risk of unauthorised access, even if the code is intercepted. Additionally, OTPs are often used in conjunction with other authentication methods, such as passwords, to provide multi-factor authentication (MFA).

By understanding how one-time passcodes work, users can appreciate the added layer of security they provide, helping to protect sensitive information and transactions from unauthorised access.

How are One-Time Passwords created?

One-Time Passwords (OTPs) are generated through various methods. It begins with the user entering their registered mobile number/email ID. Time-based OTPs derive from a shared secret key and the current time, producing a unique code that changes at set intervals, often every few seconds. SMS-based OTPs are sent to users via text messages, containing a time-sensitive code for immediate use. Email-based OTPs function similarly, though they are delivered through email channels.

What are the benefits of an OTP?

  • Enhanced security: OTPs offer a higher level of security compared to traditional passwords, reducing the risk of unauthorised access.
  • Reduced vulnerability: Since OTPs expire quickly, even if intercepted, they become useless after a short period, minimising the window for exploitation.
  • Additional layer of authentication: OTPs often complement existing security measures like passwords, adding an extra layer of verification.
  • Versatility: OTPs can be sent via various channels like SMS, email, or generated by authenticator apps, catering to different user preferences and device accessibility.

How to use OTPs safely?

One-time passcodes (OTPs) are a powerful tool for enhancing security, but it is important to use them correctly to maximise their effectiveness. Here are some tips on how to use OTPs safely:

  1. Keep your device secure: Since OTPs are often sent to your mobile phone or email, ensure that your devices are secure. Use strong passwords, biometric locks, and keep your software up to date to protect against unauthorized access.
  2. Do not share OTPs: Never share your OTP with anyone, even if they claim to be from a trusted organization. Legitimate companies will never ask for your OTP over the phone, email, or text message.
  3. Use trusted networks: Avoid using public Wi-Fi networks when accessing sensitive accounts or entering OTPs. Public networks can be less secure and more susceptible to hacking attempts.
  4. Enable multi-factor authentication (MFA): Whenever possible, enable MFA on your accounts. This adds an extra layer of security by requiring not just your password but also an OTP or another form of verification.
  5. Be cautious of phishing attacks: Be wary of emails, messages, or calls that ask for your OTP or direct you to enter it on a suspicious website. Always verify the source before entering your OTP.
  6. Monitor your accounts: Regularly check your account activity for any unauthorised transactions or logins. If you notice anything suspicious, report it to the service provider immediately.
  7. Use official apps: When using OTPs for banking or other sensitive services, use the official apps provided by the service providers. These apps are designed with security in mind and are less likely to be compromised.
  8. Request new OTPs if needed: If you suspect that your OTP has been intercepted or if you receive an OTP that you did not request, contact the service provider immediately and request a new OTP.
  9. Limit OTP validity: Use OTPs that have a short validity period. This reduces the window of opportunity for attackers to use a stolen OTP.
  10. Educate yourself: Stay informed about the latest security practices and potential threats. Being aware of common scams and security tips can help you use OTPs more safely.

By following these guidelines, you can ensure that your use of OTPs remains secure and effective, protecting your accounts and personal information from unauthorised access.

Why use the Bajaj Finserv website or app to make payments?

Using the Bajaj Finserv website or app for payments offers unparalleled convenience and security. With a user-friendly interface, it allows swift transactions for a range of services like recharges and bill payments using the BBPS platform. The platform ensures encrypted transactions, safeguarding sensitive data and uses authentication methods like OTP and fingerprint scanner.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What is an OTP SMS service?

An OTP SMS service delivers one-time passwords via text messages to the recipient's mobile number. It is commonly used by businesses and service providers for user authentication, transaction verification, and account security purposes.

How is OTP verified?

Upon receiving an OTP, users input the code into the designated field within the stipulated timeframe. The system verifies the submitted OTP against the expected value. If they match, access is granted. Otherwise, the authentication fails.

Where is OTP sent?

OTP can be sent to various communication channels, primarily SMS, email, or through dedicated authenticator apps. The destination depends on the user's preference and the platform's supported methods.

What is the purpose of an OTP?

The purpose of a one-time passcode (OTP) is to provide an additional layer of security for online transactions and account logins. OTPs are unique codes that are valid for only one session or transaction, making it difficult for unauthorised users to gain access even if they have obtained your password. By requiring an OTP, systems can verify that the person attempting to access the account or complete the transaction is indeed the legitimate user.

Can OTPs be reused?

No, OTPs cannot be reused. Each OTP is generated for a specific transaction or login session and is valid for a short period, typically a few minutes. Once used or expired, the OTP becomes invalid. This one-time use nature of OTPs enhances security by ensuring that even if an OTP is intercepted, it cannot be used again.

How is OTP delivered?

OTPs can be delivered through various channels, depending on the service provider and user preferences. Common delivery methods include:

  • SMS: The OTP is sent as a text message to the user's registered mobile number.
  • Email: The OTP is sent to the user's registered email address.
  • Authentication apps: Apps like Google Authenticator or Authy generate OTPs directly on the user's device.
  • Voice call: The OTP is delivered via an automated voice call to the user's phone.
  • Push notifications: Some services send OTPs through push notifications on their mobile apps.

These delivery methods ensure that the OTP reaches the user securely and promptly, allowing them to complete their transaction or login process.

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