OTP Scam

Get advice on preventing fraud using your personal information and discover how OTP scams operate.
OTP Scam
5 mins
20 June 2024

An OTP (One-Time Password) scam is a type of cyber fraud where scammers trick individuals into revealing their OTP. This is typically sent to their mobile phones for security purposes. These scams are becoming increasingly prevalent as more people engage in online transactions and digital banking. Scammers often pose as bank representatives, customer service agents, or acquaintances, convincing victims to share their OTPs under false pretences. Once the scammers obtain the OTP, they gain unauthorised access to the victim's financial accounts. This then leads to potential monetary losses and identity theft. The growing sophistication of these scams underscores the importance of being vigilant and informed about cybersecurity practices.

Tips to avoid OTP fraud

Avoiding OTP fraud requires a combination of awareness and proactive measures. Firstly, keep your OTP private, regardless of the reason provided. Legitimate organisations will never ask for your OTP. Secondly, avoid unsolicited calls, messages, or emails asking for personal information or OTPs. Always verify the identity of the requester through official channels before responding. Additionally, enable two-factor authentication (2FA) on your accounts to add an extra layer of security. Regularly monitoring your financial statements for any unauthorised transactions is also crucial. Lastly, educate yourself and your loved ones about the latest scam techniques and prevention strategies to stay one step ahead.

Making Payments through OTP using Bajaj Pay

Bajaj Pay ensures secure and convenient bill payments using OTP authentication. When you make a payment, an OTP is sent to your registered mobile number or email. Entering this OTP confirms your identity and authorises the transaction, adding an extra layer of security. This helps mitigate the risk of fraudulent activities by ensuring that only the rightful account owner can complete the transaction. Bajaj Pay’s integration of OTP adds a robust security measure, making it a trusted platform for bill payments. Always ensure that you do not share this OTP with anyone and only use it on the official Bajaj Pay platform.

Securely Making Payment Using Bajaj Pay UPI and Wallet

Bajaj Pay UPI and Bajaj Pay Wallet offer secure payment solutions with OTP verification to ensure safe transactions. When making payments through Bajaj Pay, an OTP is sent to your registered mobile number. This OTP must be entered to complete the transaction, ensuring that only you can authorise payments from your account. Bajaj Pay's integration of OTP verification reduces the risk of fraud and unauthorised access. This provides a secure environment for online payments. Additionally, Bajaj Pay Wallet requires OTP authentication for adding funds and making purchases, enhancing the overall security of your digital transactions. Always be cautious and ensure you are using the official Bajaj Finserv app for all transactions.

Conclusion

Bajaj Finserv helps enhance OTP security by incorporating robust OTP verification methods across its payment platforms. This includes Bajaj Pay UPI, and Bajaj Pay Wallet. These measures ensure that only authorised users can complete transactions, significantly reducing the risk of fraud. By providing secure and reliable payment solutions, Bajaj Finserv safeguards your financial activities, offering peace of mind.

However, the threat of OTP scams remains prevalent. It is crucial to stay informed and cautious about these scams to protect yourself. Never share your OTP, verify sources, and use secure platforms like those offered by Bajaj Finserv. Following the tips mentioned and being vigilant can help you avoid falling victim to OTP scams, ensuring your financial security.

Bajaj Finserv app for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

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  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
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Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What is the OTP sharing scam?
An OTP sharing scam is a fraudulent activity where scammers trick individuals into revealing their One-Time Password (OTP). They do so by posing as legitimate representatives or creating fake scenarios that prompt the victim to share their OTP.
How to identify an OTP scam?

To identify an OTP scam, look for red flags such as unsolicited requests for OTPs. Also look for urgency in communication, and calls or messages from unknown numbers. Legitimate organizations will never ask for your OTP.

What to do after an OTP scam?

If you fall victim to an OTP scam, immediately contact your bank to block any transactions and secure your accounts. Report the incident to the cybercrime department and change your passwords.

What can someone do with your OTP number?

With your OTP, a scammer can gain access to your financial accounts. They can make unauthorized transactions and potentially steal personal information leading to identity theft.

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