Pine Labs customer care is committed to providing exceptional support for all their clients. They offer 24/7 assistance through multiple channels, including phone, email, and live chat.

Pine Labs is a leading merchant commerce platform that offers multiple payment solutions and services in India. Founded in 1998, the company has grown to become one of the largest payment processors in the country. They are serving over 1 million merchants and processing billions of transactions annually.

Pine Labs' customer care team is dedicated to supporting and assisting merchants and customers alike. The team can be reached through various channels, including phone, email, and the company's website. Pine Labs also offers a grievance redressal policy. That details a mechanism for receiving and addressing customer grievances promptly and satisfactorily.

Introduction to Pine Labs customer care

Pine Labs is a leading merchant commerce platform offering businesses various payment solutions and services. The company's customer care team supports and assists merchants and customers through multiple channels. That includes phone, email, and the company's website.

Pine Labs' customer care team handles queries related to point-of-sale machines, payment gateways, EMI, and working capital. The company also offers a grievance redressal policy and a comprehensive FAQ section on its website. Pine Labs' customer care team provides high-quality support and ensures a positive experience for merchants and customers.

Ways to contact Pine Labs customer care

Pine Labs offers various payment solutions and services to businesses across India.

The company's customer care team assists merchants and customers through multiple channels.

• Toll-Free Numbers: +91 120 417 4000, +91 120 403 3600
• Email: plutus.support@pinelabs.com
• Live Chat: Currently unavailable; a contact form can be filled out on the website for responses within 24 hours.
• Social Media: No official presence on major platforms like Facebook, Twitter, or Instagram.

Reason to contact Pine Labs customer care

Pine Labs' customer care team assists with queries and issues related to the company's payment solutions and services.

You can ask them questions about products and services, problems with payments and charges, and card inquiries.

Subscription issues:

• Inquiries about subscription plans and pricing
• Requests to upgrade or downgrade subscription
• Issues with subscription renewal or cancellation

Technical problems:

• Troubleshooting point-of-sale (PoS) machines
• Resolving payment gateway issues
• Assistance with EMI and working capital products

Content inquiries:

• Questions about in-store and online payment options
• Inquiries about pay later, ePOS ALLTap, and loyalty solutions
• Requests for information about working capital products

Account related queries:

• Issues with account setup or login
• Requests to update account information
• Inquiries about transaction history and statements

Pine Labs' customer care team provides high-quality support and ensures a positive experience for merchants and customers. The team can be reached through various channels, including phone, email, and the company's website.

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Conclusion

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