Facing a power outage or have billing questions for MPEZ? We can help! This guide covers finding their customer care number, reporting issues, and more.

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MPEZ electricity board customer care number

MPEZ, also known as Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Limited, is the electricity distribution company serving the western regions of Madhya Pradesh, India. They aim to provide reliable and efficient power supply to their customers.

Paying your MPEZ bill on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centres.

You can make MPEZ bill payments online via the BBPS platform on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your electricity bills through the Bajaj Finserv BBPS platform.

How to register MP electricity complaint online

MPEZ empowers you to lodge complaints conveniently from the comfort of your home through their online portal. Here is a step-by-step guide:

  • Visit the MPEZ website.
  • Navigate to the ‘CONSUMER SERVICES’ section.
  • Click on ‘REGISTER COMPLAINT’ or a similar option.
  • Provide your necessary details, including your name, contact information, and service connection number.
  • Clearly describe your complaint, ensuring you include details like the nature of the issue, location, and any relevant reference numbers.
  • Submit your complaint and receive a confirmation message with a unique tracking number.

MP bijli customer care number

Call 1912 for any inquiries or concerns regarding your electricity service. This number is toll-free, and you will not be charged for the call itself.

Conclusion on MP electricity customer care

MPEZ prioritises customer satisfaction by offering multiple avenues to connect and receive prompt assistance. Whether you choose the online portal or the customer care hotline, their dedicated team is committed to resolving your electricity concerns efficiently.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

What is the electricity complaint toll-free number for Bhopal?

While MPEZ does not have a separate toll-free number for Bhopal specifically, you can reach their central customer care number, 1912, which is accessible from landlines and mobiles throughout Madhya Pradesh.

What is the MPEZ online complaint number?

MPEZ does not offer a separate online complaint number. You can register your complaint directly through their website by following the steps mentioned earlier.

What is the MPEZ Complaint WhatsApp number?

Currently, MPEZ does not offer support for registering complaints through WhatsApp. You can reach them through their toll-free number (1912) or the online portal.

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