It is vital to have a comprehensive motor insurance policy to secure your vehicle and yourself against unforeseen circumstances. ICICI Lombard General Insurance is one of the leading general insurance companies in India that offers bike and car insurance policies to customers. However, it is natural to have queries or concerns while opting for or claiming a policy. This is where ICICI Lombard customer care can come to your rescue. In this article, we will discuss the ICICI Lombard customer care details and how it can assist you in your car insurance journey.
About ICICI Lombard motor insurance
Motor insurance is one of the flagship products of ICICI Lombard General Insurance. It secures the vehicle owner from financial loss due to theft or damage to the vehicle. The policy also provides coverage for third-party liabilities, which protects the vehicle owner against legal liabilities arising from accidents involving the insured vehicle.
ICICI Lombard General insurance offers various benefits like cashless services at network garages, roadside assistance, no claim bonus, add-on covers, etc. You can purchase the policy online through the company website or its mobile application. In case of any queries or concerns related to the policy, ICICI Lombard customer care is always ready to assist you.
Comparison of ICICI Lombard motor insurance plans
ICICI Lombard offers a variety of motor insurance plans to cater to different needs and preferences. Below is a comparison of the key features of their main plans:
Plan Type |
Coverage |
Key Features |
Third-Party Liability |
Limited |
Covers third-party damages, personal accident cover |
Comprehensive |
Extensive |
Includes own damage, third-party liability, theft, natural disasters, and personal accident cover |
Zero Depreciation |
Extensive |
Comprehensive coverage without depreciation deduction |
Pay As You Drive |
Customisable |
Premium based on usage, suitable for low-mileage drivers |
Each plan has unique benefits tailored to different user requirements, ensuring that you can choose the best option for your vehicle.
ICICI Lombard Two-Wheeler Insurance customer care number / toll-free number
ICICI Lombard provides dedicated customer support for their two-wheeler insurance policyholders. For any queries, claims, or assistance, you can reach their customer care team through the toll-free number 1800-2666. This service is available 24/7, ensuring that you receive prompt and efficient support whenever needed, helping you manage your insurance needs seamlessly.
Services offered by ICICI Lombard customer care
ICICI Lombard customer care assists customers in various ways, offering a range of services such as:
Policy purchase: If you want to purchase an ICICI Lombard car insurance policy, customer care executives can guide you through the entire process. They can assist you in selecting the policy that suits your requirements and budget. They can also help you with the documentation required for policy purchase.
Policy renewal: If your ICICI Lombard car insurance policy is about to expire, customer care executives can assist you in renewing the policy. They can inform you about the various policy renewal options available and guide you through the process.
Claim settlement: In case of an accident or damage to the insured vehicle, the customer care executives can assist in settling the claim. They can help you with the claim documentation and provide updates on the claim settlement process.
Grievance redressal: ICICI Lombard takes customer complaints very seriously and always strives to resolve them at the earliest. If you have any grievances related to the policy or services offered by ICICI Lombard, you can contact the customer care executives. They will listen to your concerns and try their best to resolve them.
ICICI Lombard customer care details
ICICI Lombard customer care is available round the clock for customer assistance. You can contact the customer care team through the following ICICI Lombard customer care details:
- ICICI Lombard customer care number: 18002666 (toll free)
- ICICI Lombard customer support email: customersupport@icicilombard.com
You can also contact the ICICI Lombard customer care through their social media handles like Facebook, LinkedIn, etc. Additionally, you can use the live chat options and get assistance from customer care executives on the ICICI Lombard website.
