How to Update KYC Information Online

Know the step-by-step process of updating your KYC details on the Bajaj Finance customer portal.
How to Update KYC Information Online
5 mins read
05 Apr 2023

KYC stands for ‘Know Your Customer’, a process carried out by financial institutions and service providers to authenticate their customers. When you apply for a loan or a credit card or open a new bank account, you share details such as PAN and residential address. This is called the KYC process. Your personal and contact details that you share are known as your KYC details. It’s imperative for financial institutions to know and authenticate the customer’s identity. This helps in preventing fraud, money laundering, illegal financial activities, and misuse of services.

The KYC process is crucial for any investment or banking activity. Certain institutions do periodic KYC updates, the frequency of which depends on the customer's risk profile. A high-risk person will have to update their KYC information more regularly than a low-risk customer.

As per the RBI, it’s mandatory for all financial service providers (e-wallets, banks, NBFCs, etc.) to carry out KYC for all their customers.

In case any of your KYC details such as PAN, and residential address undergo any change you can update the same. You can visit your profile created in our customer portal – My Account and edit your details.

A step by step guide to updating your KYC information online in Bajaj Finserv

Step 1: Visit the Bajaj Finserv website and click on My Account from the top-right corner of the page.
Step 2: Sign-in with your registered mobile number and date of birth and submit the OTP.
Step 3: Click on the ‘Profile’ option at the top of your screen.
Step 4: Select ‘View Profile’ to check your profile details.
Step 5: Click on the ‘Edit’ option next to the information you want to change.
Step 6: Enter revised details and upload supporting documents if needed.
Step 7: Verify your details with an OTP sent to your registered mobile number and proceed to submit.

You’ll receive an SMS on your registered mobile number within 48 business hours once your profile details are updated.

Updating your KYC details is easy and hassle-free with our customer portal – My Account. Your updated profile helps us in creating pre-approved offers exclusively for you. It also provides you with quick assistance if there’s any account-related issue.

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently Asked Questions

How to update bank details in Bajaj Finserv online?

To update your bank details in Bajaj Finserv online, log in to your account via the customer portal. Navigate to the "Update Bank Details" section, enter the new bank information, and upload the necessary documents, such as a cancelled cheque or bank statement. Verify the changes and submit the request.

How do I register my new KYC?

To register your new KYC, visit the official Bajaj Finserv website or app. Go to the KYC section, upload the required documents, such as your PAN card, Aadhaar, and address proof, and fill in the necessary details. Submit the form for verification.

Can I complete KYC online?

Yes, you can complete KYC online through the Bajaj Finserv website or app. The process typically involves uploading your KYC documents, filling in personal details, and submitting the form electronically for verification.

How do I update my KYC on my phone?

To update your KYC on your phone, download the Bajaj Finserv app, log in, and navigate to the KYC section. Upload the required documents, such as your Aadhaar and PAN card, fill in the necessary details, and submit the update request for verification.

How do I check my KYC status?

You can check your KYC status by logging into the Bajaj Finserv app or website. Navigate to the KYC section, where you will find the current status of your KYC application, whether it's pending, verified, or requires further action.

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