Unblock Your ATM Card

Learn how to unblock your ATM card step-by-step.
Unblock Your ATM Card
3 mins read
4 May 2024

Methods to unblock your ATM card online

An ATM card is an essential tool for everyone who uses a bank account. It provides easy access to cash and other financial transactions. However, there are instances when you might need to unblock your ATM card due to various reasons, such as exceeding your daily withdrawal limit, entering the wrong PIN multiple times, or a blocked account for inactivity.

Unblocking an ATM card may seem like a daunting task, but it is relatively easy if you follow the right steps. Here is a step-by-step guide on how to unblock your blocked ATM card.

1. Contact your bank or financial institution

The first step in unblocking your ATM card is contacting your bank or financial institution. Some financial institutions have self-service options where you can unblock your ATM card online or through their mobile application. To unblock your ATM card yourself, you will need to log in to your account using your credentials and navigate to the card section to activate it.

2. Verify Your identity

Verifying your identity is an essential step in unblocking your ATM card. It is done to ensure that no unauthorised individual is trying to use your account. Once your identity is confirmed, you will be asked to provide other details such as the reason for the block, the last transaction made, and the last-known location where the card was used, among other details.

3. Resolve the Issue

There are several reasons why your ATM card might have been blocked, and it is crucial to know the exact reason before trying to unblock it. If you exceeded your daily withdrawal limit or entered the wrong PIN multiple times, you could try to resolve the issue by waiting for 24 hours until the block has been lifted.

4. Receive a confirmation

After resolving the issue, you will be asked to receive a confirmation that your ATM card has been successfully unblocked. It could be through SMS, email, or a letter sent to your address. The confirmation would usually be accompanied by instructions on how to activate the card again and set a new PIN.

Ways to unblock an ATM Card

There are several ways to unblock your ATM card, depending on your financial institution's rules and regulations.

1. Contact customer service

The most common way to unblock an ATM card is by contacting the customer service or support line of your financial institution. Provide them with your account details and verify your identity before proceeding with the unblocking process.

2. Unblock through ATM

If your financial institution allows it, you can also unblock your ATM card through an ATM machine. Insert your blocked ATM card into the machine and follow the instructions displayed on the screen. Enter your PIN and select the option to unblock the card. Once the process is complete, collect your card and receive a confirmation.

Common reasons for ATM card blocking

ATM cards can be blocked for various reasons, often as a security measure to protect your account from unauthorised access or fraudulent activities. Here are some common reasons why your ATM card might be blocked:

  1. Incorrect PIN entries: Entering the wrong PIN multiple times in a row can trigger a security feature that blocks your card to prevent unauthorized access.
  2. Suspicious transactions: Unusual or suspicious transactions, such as large withdrawals or purchases in a different location, can lead to your card being blocked as a precaution against fraud.
  3. Expired card: If your ATM card has expired and you have not received or activated a new one, your bank may block the old card to ensure it is no longer used.
  4. Lost or stolen card: If you report your card as lost or stolen, your bank will block it immediately to prevent any unauthorized transactions.
  5. Inactive account: If your bank account has been inactive for a long period, the bank might block your ATM card as part of their security protocols.
  6. Exceeded transaction limits: Most banks set daily or monthly limits on ATM withdrawals and purchases. Exceeding these limits can result in your card being temporarily blocked.
  7. Technical issues: Sometimes, technical glitches or system errors can cause your ATM card to be blocked. This is usually resolved quickly once the issue is identified.
  8. Bank policies: Specific bank policies, such as those related to international transactions or account maintenance, can also lead to your card being blocked.

How to avoid blocking the ATM card?

Blocking an ATM card can be a frustrating experience, and the inconvenience can be easily avoided by following some simple guidelines.

1. Never share your PIN number

Never share your PIN number with anyone, including friends or family. Your ATM PIN is a secret code that only you should know and sharing it can lead to unauthorised access to your account.

2. Keep your information up to date

Make sure that your contact information such as phone number, email, and address, is up to date, so that your financial institution can reach out to you in case of any issues with your account.

3. Be careful of your online transactions

Use a secure internet connection and trusted websites for your online transactions. Avoid making transactions from public computers or unsecured networks.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Can I unblock my ATM card online?

Not all banks allow online unblocking. Check your bank's website or app for options.

Can I unblock my ATM card again?

Yes, you can unblock again if your card gets blocked for entering the wrong PIN repeatedly.

How do I unblock my card after a wrong PIN?

Depends on your bank. Some unblock automatically after 24 hours, while others require contacting customer care or visiting a branch. Check your bank's policy.

Why was my ATM card blocked?

Your ATM card might be blocked for several reasons, including entering the wrong PIN multiple times, suspicious transactions, an expired card, reporting the card as lost or stolen, inactivity of the account, exceeding transaction limits, technical issues, or specific bank policies. These measures are often taken to protect your account from unauthorised access and fraud.

Can I unblock my ATM card online?

Yes, many banks offer the option to unblock your ATM card online through their internet banking portal or mobile app. You will typically need to log in to your account, navigate to the card services section, and follow the instructions to unblock your card. Some banks may require additional verification steps for security purposes.

What should I do if I cannot unblock my card online?

If you are unable to unblock your ATM card online, you should contact your bank’s customer service for assistance. You can usually reach them via phone, email, or by visiting a branch in person. The customer service representative will guide you through the process and help resolve any issues preventing you from unblocking your card.

Is there a fee for unblocking my ATM card?

Most banks do not charge a fee for unblocking an ATM card, especially if it was blocked due to security reasons or technical issues. However, it is always a good idea to check with your bank for their specific policies, as some banks might have different rules or fees associated with this service.

How long does it take to unblock an ATM card?

The time it takes to unblock an ATM card can vary depending on the bank and the reason for the block. In many cases, the unblocking process is immediate once you complete the necessary steps online or through customer service. However, if additional verification is required, it might take a few hours to a couple of business days.

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