How to file Aadhaar card complaints online

Learn how to file Aadhaar complaints online if you have not received your Aadhaar card.
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2 min read
27 Jan 2024

Are you eagerly awaiting your Aadhaar card but have not received it yet? Do not worry; you are not alone. Sometimes, delays or issues may arise in the Aadhaar card issuance process. If you find yourself in this situation, there are steps you can take to file complaints online and track the status of your Aadhaar card.

Understanding Aadhaar card issuance

Firstly, it is crucial to understand the Aadhaar card issuance process. Once you enrol for Aadhaar, either at an Aadhaar enrolment centre or through other designated channels, your details are processed by the Unique Identification Authority of India (UIDAI). After verification, your Aadhaar card is generated and dispatched to your registered address via post.

Reasons for delay or non-receipt

Several factors could contribute to the delay or non-receipt of your Aadhaar card. These may include incorrect address details, postal delays, or technical issues during processing. In some cases, your Aadhaar application might be under review, leading to a delay in the issuance of your card.

Steps to file Aadhaar complaints online

If you have not received your Aadhaar card within a reasonable timeframe, you can file a complaint online through the official UIDAI website. Here is how you can do it:

  1. Visit the UIDAI website: Go to the official UIDAI website (uidai.gov.in) and navigate to the 'Aadhaar services' section.
  2. Select 'File a complaint': Look for the option to file a complaint regarding the non-receipt of an Aadhaar card. Click on it to proceed.
  3. Fill in the details: You will be required to provide details such as your enrolment ID (EID) or Aadhaar number, along with other relevant information.
  4. Describe the issue: Clearly explain the issue you are facing regarding the non-receipt of your Aadhaar card. Be concise yet specific in your complaint description.
  5. Submit the complaint: Once you have filled in all the necessary details, review the information provided and submit your complaint.

Tracking Aadhaar card status

After filing your complaint, you can track the status of your Aadhaar card online. Here is how:

  1. Visit the UIDAI portal: Return to the UIDAI website and locate the 'Check Aadhaar status' option.
  2. Enter details: Enter your enrolment ID (EID) or Aadhaar number along with the date and time of enrolment.
  3. Verify the captcha and submit: Complete the captcha verification process and submit your details to check the status of your Aadhaar card.

While waiting for your Aadhaar card can be frustrating, it is essential to stay informed and proactive in resolving any issues you encounter. By filing complaints online and utilising the resources provided by UIDAI, you can expedite the resolution process and ensure timely receipt of your Aadhaar card. Remember to keep track of your complaint status and follow up as necessary until the issue is resolved satisfactorily.

In conclusion, if you are facing delays or have not received your Aadhaar card, do not hesitate to take action. File a complaint online, track your Aadhaar card status, and reach out to UIDAI for assistance. Your Aadhaar card is an essential document, and ensuring its timely receipt is crucial for various official transactions and services.

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