In today's digital era, keeping your contact information up to date is crucial, especially when it comes to services like FASTag, which relies on your mobile number for notifications and account management.

Changing your registered mobile number on your FASTag account ensures you continue to receive important alerts about toll transactions, balance updates, and more.
Here is a guide on how to update the mobile number linked to your FASTag account.

Steps to change FASTag mobile number

1. Contact customer service: The first step is to contact the customer service of your FASTag issuer. This can be done via their customer care number, email, or official website.
2. Verification process: Be prepared to verify your identity. This may involve answering security questions or providing details from your FASTag account.
3. Submit Request for Mobile Number Change: Once your identity is verified, you can submit a request to change the registered mobile number. You may need to fill out a form or simply provide the new mobile number to the customer service representative.
4. Confirmation: After your request has been processed, you will receive a confirmation message with your new mobile number. This message will confirm that the number has been successfully updated in the FASTag system.

Documents required when applying for mobile updation of your FASTag

• A duly filled mobile number update form (if required by your FASTag provider).
• A government-issued ID proof that verifies the new mobile number
• Your FASTag account details for verification purposes.

Things to keep in mind when changing your FASTag mobile number

• Ensure that the new mobile number is active and can receive SMS notifications.
• Update your mobile number across all relevant platforms to ensure consistency.
• Keep your FASTag account details and ID proofs handy to facilitate a smooth update process.