Net Banking: How Does Internet Banking Work?

Net banking, also called online or e-banking, is a service offered by banks and financial institutions, enabling customers to access banking services over the internet.
Net Banking: How Does Internet Banking Work?
5 mins read
11 December 2024

Net banking or internet banking is a convenient and secure way to manage your finances online. With just a few clicks, you can access your bank account, check your account balance, transfer funds, pay bills, and more. In this article, we will discuss everything you need to know about net banking, its advantages, features, and limitations.

What is net banking?

Net banking, also known as online banking, is a service provided by banks and financial institutions that allows customers to perform various financial transactions using the internet. It enables you to access and manage your bank account online, 24/7.

To use net banking, you need to have an active internet connection, a computer or smartphone, and your login credentials. You can log in to your bank's website or mobile app using your username and password or biometric authentication such as fingerprints or face recognition.

How does net banking-internet banking work?

Net banking, also known as internet banking, is a digital service that allows customers to perform various banking transactions online without visiting a physical bank branch. Here is how it works:

  1. Registration and setup: To use net banking, you need to have an active bank account and register for the service. This usually involves filling out a form at your bank or registering online. Once registered, you will receive a unique customer ID and password.
  2. Login: Using your customer ID and password, you can log in to the bank’s secure net banking portal via a computer, laptop, or mobile device with an internet connection.
  3. Dashboard access: After logging in, you will have access to a dashboard that displays your account information, including balances, transaction history, and other banking services.
  4. Performing transactions: You can perform a variety of transactions such as:
    • Fund transfers: Transfer money between your accounts or to other accounts using NEFT, RTGS, or IMPS.
    • Bill payments: Pay utility bills, credit card bills, and other payments directly from your account.
    • Account management: Check account balances, download statements, and manage your account settings.
    • Investment services: Invest in fixed deposits, recurring deposits, and other financial products.
    • Loan services: Apply for loans, check loan status, and make loan repayments.
  5. Security measures: Net banking platforms use advanced security measures such as encryption, two-factor authentication, and secure login protocols to protect your financial information and ensure safe transactions.
  6. Convenience and accessibility: Net banking is available 24/7, allowing you to manage your finances at any time and from anywhere, making banking more convenient and efficient.

What are the features of net banking?

Net banking offers a range of features that help you manage your finances easily and efficiently. Some of the key features of net banking are:

  1. Account balance and transaction history: You can check your account balance and transaction history online at any time, without having to visit a branch.
  2. Funds transfer: You can transfer funds between your own accounts or to other accounts within the same bank or other banks.
  3. Bill payments: You can pay your utility bills, credit card bills, insurance premiums, and other bills online using net banking.
  4. Request for chequebooks and statements: You can request for a new chequebook or account statement online.
  5. Investment and insurance services: Some banks also offer investment and insurance services through net banking, allowing you to buy and sell mutual funds, stocks, and other securities, and purchase or renew insurance policies online.
  6. E-commerce transactions: You can make online purchases and payments using net banking, without having to enter your card details on the merchant's website.

How to register for net banking online

Registering for net banking online is a straightforward process. Here are the steps:

  1. Visit the bank’s website: Go to the official website of your bank.
  2. Find the registration section: Look for the net banking registration link, usually found under the 'Internet Banking' or 'Online Services' section.
  3. Enter account details: Fill in the required details such as your account number, registered mobile number, and email ID.
  4. Verify identity: You will receive an OTP (One-Time Password) on your registered mobile number. Enter this OTP to verify your identity.
  5. Create user ID and password: Set up a unique user ID and a strong password for your net banking account.
  6. Login: Once registered, you can log in using your new credentials and start using net banking services

How to register for net banking through your bank’s branch?

If you prefer to register for net banking through your bank’s branch, follow these steps:

  1. Visit the branch: Go to your bank’s nearest branch.
  2. Fill out the form: Request and fill out the net banking registration form. Provide necessary details such as your account number, mobile number, and email ID.
  3. Submit documents: Submit the completed form along with required documents like a copy of your ID proof and bank passbook.
  4. Receive credentials: The bank will process your request and provide you with a customer ID and password.
  5. Activate account: Use these credentials to log in to the bank’s net banking portal and activate your account.

How to transfer funds via net banking?

Transferring funds via net banking is quick and easy. Here are the steps:

  1. Login: Log in to your net banking account using your user ID and password.
  2. Navigate to fund transfer: Go to the 'Fund Transfer' section.
  3. Select transfer type: Choose the type of transfer (NEFT, RTGS, IMPS) based on your needs.
  4. Add beneficiary: If transferring to a new account, add the beneficiary details such as account number, bank name, and IFSC code.
  5. Enter amount: Enter the amount you wish to transfer.
  6. Confirm details: Review the details and confirm the transaction.
  7. Authenticate: Enter the OTP sent to your registered mobile number to authenticate the transaction.
  8. Complete transfer: Once authenticated, the funds will be transferred to the beneficiary’s account

What are the advantages of net banking?

Net banking has several advantages that make it a preferred mode of banking for many people.

  1. Convenience: Net banking allows you to access and manage your bank account from anywhere, anytime, without having to visit a branch.
  2. Time-saving: With net banking, you can perform various financial transactions in just a few clicks, saving a lot of time and effort.
  3. Cost-effective: Net banking is usually free or comes at a nominal cost, which makes it a cost-effective way to manage your finances.
  4. Secure: Net banking uses advanced security features such as two-factor authentication and encryption to protect your account from fraud and unauthorised access.
  5. Eco-friendly: Net banking reduces paper usage and helps save the environment.

What are the limitations of net Banking?

While net banking offers many benefits, it also has a few limitations.

  1. Internet connectivity: Net banking requires a stable internet connection, without which you may not be able to access your account.
  2. Technical issues: Sometimes, net banking may experience technical glitches or downtime, which can cause inconvenience to customers.
  3. Limited cash transactions: Net banking does not allow you to withdraw or deposit cash, which may be a limitation for some customers.

Conclusion

Net banking has revolutionised the way customers manage their finances, offering convenience, security, and cost-effectiveness. With a wide range of features and benefits, net banking has become an essential tool for people who want to save time and effort in managing their finances.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What is user ID in net banking?

A user ID in net banking is a unique identifier provided by the bank that allows customers to access their net banking account. It acts as a digital signature and is essential for securely logging into the online banking system.

Is net banking safe to use?

Yes, net banking is safe to use as long as you follow best practices. Banks employ advanced security measures such as encryption, two-factor authentication, and secure login protocols to protect your financial information. It's important to use strong passwords, avoid public Wi-Fi for transactions, and regularly monitor your account for any unusual activity.

How to set a net banking password?

To set a net banking password, follow these steps:

  1. Visit the bank’s website: Go to the official net banking portal of your bank.
  2. Login/register: Use your user ID to log in or register if you are a new user.
  3. Set password: Follow the prompts to create a strong password. It should include a mix of letters, numbers, and special characters.
  4. Confirm password: Re-enter the password to confirm it.
  5. Security questions: You may be asked to set up security questions for additional protection.

What is the use of net banking?

Net banking allows you to perform a wide range of banking activities online, such as:

  • Fund transfers: Transfer money between accounts or to other accounts.
  • Bill payments: Pay utility bills, credit card bills, and other payments.
  • Account management: Check account balances, download statements, and manage account settings.
  • Investment services: Invest in fixed deposits, recurring deposits, and other financial products.
  • Loan services: Apply for loans, check loan status, and make loan repayments.

Can net banking users use mobile baking?

Yes, net banking users can also use mobile banking. Mobile banking allows you to perform similar banking activities using a smartphone or tablet through a dedicated mobile app provided by your bank.

How can I reset my net banking transaction password?

To reset your net banking transaction password, follow these steps:

  1. Visit the bank’s website: Go to the net banking login page.
  2. Forgot password: Click on the 'Forgot Password' link.
  3. Enter details: Provide your user ID and other required details.
  4. OTP verification: Enter the OTP sent to your registered mobile number.
  5. Set new password: Create a new transaction password and confirm it.

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